Officer – Human Capital & Organization Development

ABOUT THE COMPANY

Rafiki Microfinance Bank Limited is the premier relationship microfinance institution, the first to be owned by a commercial bank in the Kenyan market. Rafiki Microfinance Bank was conceived by Chase Group in 2009 and subsequently began operations in 2011.
Our objective is to grow a huge youth brand proposition by focusing on distinctive customer service. Our investment in the best human capital uniquely identifies us in the Kenyan market space. We have grown from a 2 branches foot print in year 2011 to 18 banking branches.
We endeavor to widen financial access in the microfinance sector through multiple delivery channels and are distinctively positioned to empower communities we operate in to come out of poverty and live in dignity; and for businesses, we enable them to upscale thereby creating wealth and generating employment opportunities to many.

JOB SUMMARY

Qualifications, experience, key competencies & skillsBachelors’ degree in Human Resource Management or equivalent1-2 Years Working experienceProblem Solving SkillsPlanning skillsExcellent interpersonal skillsConflict resolutionConfidentialityIntegrityOrganizational skillsGood knowledge of human resources legislationsAnalytical skillsMethod of ApplicationQualified and interested candidates are invited to submit their applications, including a detailed CV

RESPONSIBILITIES

Recruitment & Talent AcquisitionParticipate in recruitment and selection processes in accordance with organizationalpolicies and procedures.Review applications, longlisting of applicants, shortlist against job requirements, and prepare candidate summaries for review by supervisors and hiring managers.Coordinate interview scheduling, candidate communication through calling and inviting for interviews and sending out interview invite emails.Prepare interview packs and facilitate interview processes.Compile interview scores, recruitment reports, and selection recommendations.Facilitate reference checks and background verification for successful candidates where applicable.Prepare employment contracts, appointment letters, and other recruitment-related correspondence.Maintain recruitment trackers and prepare periodic talent acquisition reports.Employee Onboarding & Benefits AdministrationCoordinate employee onboarding and induction programs in accordance with organizational guidelines.Ensure completion and proper filing of all onboarding documentation.Facilitate organization-wide induction programs involving relevant departments.Enroll eligible employees into staff benefit schemes including medical insurance, Group Life Insurance, WIBA, and pension schemes.Learning & DevelopmentSupport implementation of the annual training and development calendar.Support to conduct training needs assessments in collaboration with departmental managers and stakeholders.Support to schedule and monitor employee participation in approved training programs.Support career development planning initiatives for employees in collaboration with relevant stakeholders.Coordinate internship and industrial attachment programs.Maintain training records and monitor training effectiveness.Performance ManagementSupport to coordinate quarterly performance reviews in accordance with the approved performance management calendar.Support departments in implementing performance management processes and employee development plans.Monitor probation reviews and facilitate employee confirmation processes.Employee Relations & HR AdministrationCoordinate preparation and issuance of employee correspondence including disciplinary and related letters.Support managers in handling employee disciplinary matters, including show-cause processes and follow-up actions.Support to manage employee leave administration and system updates.Coordinate preparation of annual leave schedules and monitor compliance.Maintain employee records and ensure timely filing of personnel documentation.Uphold confidentiality and integrity in the management of employee information.Payroll & HR ReportingAssist to prepare and maintain monthly payroll change reports for review, including new hires, transfers, promotions, salary adjustments, acting appointments, pension enrollments, suspensions, and employee exits.Maintain HR trackers and databases to ensure accurate employee information.Prepare periodic HR reports and provide timely updates when requested.Staff Separation & Exit ManagementAssist to Coordinate employee exit and clearance procedures.Assist to ensure timely removal of exiting employees from organizational systems and benefit schemes.Maintain records of employee separations and support exit management processes.Organizational Development & Employee EngagementSupport planning and coordination of employee engagement activities and staff events.Prepare budget approval requests and payment documentation for employee programs and activities.Support to coordinate logistical arrangements and communication for approved employee events.

REQUIRED SKILLS

Employee relations and consultations, Employee guidelines and onboarding, Human resources information systems, Human resource and personnel development

REQUIRED EDUCATION

Bachelor's degree