People & Culture Manager – Talent Management

The successful candidate will be responsible for:

Talent Acquisition & Workforce Planning

• Lead workforce planning and talent acquisition initiatives to ensure the Programme attracts, recruits and retains high-calibre talent aligned to current and future organisational needs.
  
• Oversee recruitment, selection, onboarding and probation processes while enhancing employer branding, candidate experience and recruitment effectiveness.
  
• Monitor labour market trends and workforce metrics to support strategic workforce planning and decision-making.
  

Talent Development & Organisational Capability

• Lead the implementation of performance management, learning and development, leadership development and succession planning programmes.
  
• Drive organisational capability assessments and implement interventions that strengthen employee performance, workforce readiness and leadership capacity.
  
• Develop and oversee career development, internship and graduate programmes that support sustainable talent pipelines.
  

People Systems, Digital Transformation & Innovation

• Provide strategic and functional leadership for HRMIS, Applicant Tracking Systems (ATS), Learning Management Systems (LMS) and other People & Culture technologies.
  
• Lead digital transformation initiatives that enhance process automation, employee self-service, operational efficiency and service delivery.
  
• Oversee system upgrades, enhancements, vendor relationships, user adoption and continuous improvement initiatives.
  

People Analytics & Workforce Intelligence

• Develop workforce analytics frameworks, dashboards and reporting tools that support strategic planning and evidence-based decision-making.
  
• Analyse workforce trends relating to recruitment, retention, learning, performance, engagement and diversity metrics.
  
• Ensure data quality, governance, integrity and compliance across People & Culture systems and records.
  

Organisational Development, Change Management & Inclusion

• Support organisational development and change initiatives through workforce analysis, talent interventions and leadership development programmes.
  
• Champion the integration of Gender, Diversity, Equity and Inclusion (GDEI) principles across recruitment, talent development and succession planning practices.
  
• Promote a culture of continuous learning, innovation and organisational effectiveness.
  

Governance, Compliance & Quality Assurance

• Ensure compliance with employment legislation, organisational policies, data protection requirements and recruitment governance standards.
  
• Review and strengthen talent management policies, procedures and controls to enhance effectiveness, accountability and service quality.
  
• Support internal and external audits relating to talent management, workforce data and People Systems.
  

Leadership & Stakeholder Engagement

• Lead, coach and develop staff within the Talent Management, People Systems and Analytics portfolio.
  
• Partner with departmental leaders to understand workforce requirements and deliver strategic people solutions.
  
• Collaborate across People & Culture functions and represent the department in organisational projects, committees and strategic initiatives.
  

Qualifications and Experience

Applicants must possess:

• A master’s degree in human resource management, Organisational Development, Business Administration, Industrial Psychology, Information Systems or a related field.
  
• A Higher Diploma in Human Resource Management or an equivalent professional qualification.
  
• Membership in good standing with the Institute of Human Resource Management (IHRM) or another recognised professional body, with a valid practising certificate where applicable.
  
• At least eight (8) years of progressive experience in Human Resources or People & Culture functions, including talent management, organisational development and/or HR systems management.
  
• At least four (4) years of experience in a management role.
  

Required Competencies

The ideal candidate should demonstrate:

• Strong expertise in talent acquisition, workforce planning and talent management practices.
  
• Experience in learning and development, performance management, leadership development and succession planning.
  
• Proficiency in HRMIS, ATS, LMS and other digital People & Culture platforms.
  
• Strong analytical, reporting and workforce analytics capabilities.
  
• Knowledge of organisational development, change management and digital transformation.
  
• Excellent stakeholder engagement, communication and relationship management skills.
  
• Demonstrated leadership, coaching and team development capabilities.
  
• High levels of integrity, professionalism, confidentiality and sound judgement.
  
• Ability to manage competing priorities and deliver results in a dynamic and fast-paced environment.
  

The successful candidate will be responsible for:

Talent Acquisition & Workforce Planning

• Lead workforce planning and talent acquisition initiatives to ensure the Programme attracts, recruits and retains high-calibre talent aligned to current and future organisational needs.
  
• Oversee recruitment, selection, onboarding and probation processes while enhancing employer branding, candidate experience and recruitment effectiveness.
  
• Monitor labour market trends and workforce metrics to support strategic workforce planning and decision-making.
  

Talent Development & Organisational Capability

• Lead the implementation of performance management, learning and development, leadership development and succession planning programmes.
  
• Drive organisational capability assessments and implement interventions that strengthen employee performance, workforce readiness and leadership capacity.
  
• Develop and oversee career development, internship and graduate programmes that support sustainable talent pipelines.
  

People Systems, Digital Transformation & Innovation

• Provide strategic and functional leadership for HRMIS, Applicant Tracking Systems (ATS), Learning Management Systems (LMS) and other People & Culture technologies.
  
• Lead digital transformation initiatives that enhance process automation, employee self-service, operational efficiency and service delivery.
  
• Oversee system upgrades, enhancements, vendor relationships, user adoption and continuous improvement initiatives.
  

People Analytics & Workforce Intelligence

• Develop workforce analytics frameworks, dashboards and reporting tools that support strategic planning and evidence-based decision-making.
  
• Analyse workforce trends relating to recruitment, retention, learning, performance, engagement and diversity metrics.
  
• Ensure data quality, governance, integrity and compliance across People & Culture systems and records.
  

Organisational Development, Change Management & Inclusion

• Support organisational development and change initiatives through workforce analysis, talent interventions and leadership development programmes.
  
• Champion the integration of Gender, Diversity, Equity and Inclusion (GDEI) principles across recruitment, talent development and succession planning practices.
  
• Promote a culture of continuous learning, innovation and organisational effectiveness.
  

Governance, Compliance & Quality Assurance

• Ensure compliance with employment legislation, organisational policies, data protection requirements and recruitment governance standards.
  
• Review and strengthen talent management policies, procedures and controls to enhance effectiveness, accountability and service quality.
  
• Support internal and external audits relating to talent management, workforce data and People Systems.
  

Leadership & Stakeholder Engagement

• Lead, coach and develop staff within the Talent Management, People Systems and Analytics portfolio.
  
• Partner with departmental leaders to understand workforce requirements and deliver strategic people solutions.
  
• Collaborate across People & Culture functions and represent the department in organisational projects, committees and strategic initiatives.
  

Qualifications and Experience

Applicants must possess:

• A master’s degree in human resource management, Organisational Development, Business Administration, Industrial Psychology, Information Systems or a related field.
  
• A Higher Diploma in Human Resource Management or an equivalent professional qualification.
  
• Membership in good standing with the Institute of Human Resource Management (IHRM) or another recognised professional body, with a valid practising certificate where applicable.
  
• At least eight (8) years of progressive experience in Human Resources or People & Culture functions, including talent management, organisational development and/or HR systems management.
  
• At least four (4) years of experience in a management role.
  

Required Competencies

The ideal candidate should demonstrate:

• Strong expertise in talent acquisition, workforce planning and talent management practices.
  
• Experience in learning and development, performance management, leadership development and succession planning.
  
• Proficiency in HRMIS, ATS, LMS and other digital People & Culture platforms.
  
• Strong analytical, reporting and workforce analytics capabilities.
  
• Knowledge of organisational development, change management and digital transformation.
  
• Excellent stakeholder engagement, communication and relationship management skills.
  
• Demonstrated leadership, coaching and team development capabilities.
  
• High levels of integrity, professionalism, confidentiality and sound judgement.
  
• Ability to manage competing priorities and deliver results in a dynamic and fast-paced environment.