PRODUCT INNOVATION & DESIGN OFFICER
Job summary
The ideal candidate blends innovation with retail practicality and has a strong sense of what sells in a fast-paced environment.
Job descriptions & requirements
- Design and implement attractive product displays to capture customer attention and maximize impulse buys across all terminals.
- Create and execute mini-campaigns, bundle strategies, staff incentives, or repositioning tactics to revive slow-selling products.
- Track performance of newly introduced products and adjust pricing, placement, or packaging to ensure profitability.
- Observe customer behaviour, gather feedback from the team, and conduct competitor checks to inform product selection and improvement.
- Work with sales team to highlight key product benefits, introduce upselling techniques, and ensure product knowledge is high.
- Maintain a product innovation calendar aligned with passenger trends, travel seasons, and flight schedules.
- Stay abreast of industry trends, materials, and technologies to inform design and innovation strategies
- Ensure all product displays and rollouts adhere to KAA security regulations and operational protocols.
- Foster a culture of creativity, experimentation, and design excellence within the team.
- Degree or diploma in Product Design, Business Management, Marketing, or a related field.
- Minimum 3 years of experience in product development, retail operations, or visual merchandising (airport or FMCG experience is a plus).
- Strong eye for design, retail trends, and visual storytelling.
- Ability to analyze sales data and respond with actionable strategies.
- Hands-on, adaptable, and proactive in a high-pressure, fast-moving environment.
- Excellent communication and collaboration skills across teams and shifts.
Company Benefits
The remuneration for this position is: 90.000 KES fixed + 60.000 KES variable gross/month
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