PRODUCT INNOVATION & DESIGN OFFICER

Anonymous Employer

Marketing & Communications

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Job summary

The ideal candidate blends innovation with retail practicality and has a strong sense of what sells in a fast-paced environment.

Min Qualification: Bachelors Experience Level: Mid level Experience Length: 3 years Language Requirement: English Work Type: Full Time Working Hours: 8 to 5 Applicant Location: Kenya

Job descriptions & requirements

About the role
This role focuses on developing and managing new products, enhancing visual display, and ensuring that both new and existing products—especially slow movers—achieve strong return on investment. The ideal candidate blends innovation with retail practicality and has a strong sense of what sells in a fast-paced environment.

Key Responsibilities
Drive Product Innovation-
Develop and test new retail and travel-centric products (e.g., travel kits, wellness packs, tech accessories) tailored to the airport customer base.

Product Displays-
  • Design and implement attractive product displays to capture customer attention and maximize impulse buys across all terminals.

Push Slow-Moving Stock
  •  Create and execute mini-campaigns, bundle strategies, staff incentives, or repositioning tactics to revive slow-selling products.

Ensure ROI on New Products-
  • Track performance of newly introduced products and adjust pricing, placement, or packaging to ensure profitability.

Customer & Market Insight
  • Observe customer behaviour, gather feedback from the team, and conduct competitor checks to inform product selection and improvement.

Staff Collaboration & Training
  • Work with sales team to highlight key product benefits, introduce upselling techniques, and ensure product knowledge is high.

Innovation Calendar
  • Maintain a product innovation calendar aligned with passenger trends, travel seasons, and flight schedules.

Continuous Improvement-
  • Stay abreast of industry trends, materials, and technologies to inform design and innovation strategies

Compliance & Efficiency
  •  Ensure all product displays and rollouts adhere to KAA security regulations and operational protocols.
  • Foster a culture of creativity, experimentation, and design excellence within the team.

Qualifications & Requirements
  • Degree or diploma in Product Design, Business Management, Marketing, or a related field.
  • Minimum 3 years of experience in product development, retail operations, or visual merchandising (airport or FMCG experience is a plus).
  • Strong eye for design, retail trends, and visual storytelling.
  • Ability to analyze sales data and respond with actionable strategies.
  • Hands-on, adaptable, and proactive in a high-pressure, fast-moving environment.
  • Excellent communication and collaboration skills across teams and shifts.

Company Benefits

The remuneration for this position is: 90.000 KES fixed + 60.000 KES variable gross/month

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