- Minimum Qualification :
- Experience Level : Entry level
- Experience Length : 3 years
Job Description/Requirements
ABOUT THE COMPANY
Office Assistant
JOB SUMMARY
Academic and Professional QualificationsBachelor’s degree in Computer Science, Engineering, Business, or related field Fintech certifications are a plus.PM certification is a plus.Relevant Experience 3+ years of experience as a Product Owner/Manager in communication technologies (SMS, Email, Voice, WhatsApp, USSD, IVR, Contact Center).Excellent analytical, problem-solving, and decision-making skills.Strong communication and stakeholder management abilities.Strong understanding of product lifecycle managementExcellent communication and stakeholder management skills
RESPONSIBILITIES
Product Strategy & VisionDefine and communicate the product vision, roadmap and strategy for communication solutions.Conduct market research to identify trends, customer needs and competitive positioning.Align product development with business goals, ensuring scalability and profitability.Stakeholder & Customer CollaborationWork closely with enterprise clients, commercial team and customer support to gather feedback and refine product features.Engage with telecommunications service providers and technology partners to ensure seamless integrations.Translate business requirements into clear user stories, acceptance criteria and technical specifications.Agile Product OwnershipPrioritize and manage the product backlog in collaboration with Scrum teams.Lead sprint planning, backlog grooming and retrospectives to ensure timely delivery.Ensure that development efforts align with compliance, security and respective regulatory standards.Technical & Operational OversightDrive innovation in cloud communications, API integrations and automation.Work with DevOps and engineering teams to implement Infrastructure as Code (IaC) for scalable deployments.Monitor product performance, uptime and SLAs for high-availability systems.Go-to-Market & GrowthCollaborate with sales and marketing on product launches, pricing strategies, and positioning.Develop documentation, training materials, and demos for internal and external stakeholders.Analyze KPIs, usage metrics and ROI to drive continuous improvement.
REQUIRED SKILLS
Communication, Engineering, Product management
REQUIRED EDUCATION
Bachelor's degree
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