PROGRAMS OFFICER-FIELD OPERATIONS

NATURE OF JOB

FULL TIME

INDUSTRY

CAR HIRE AND PROPERTY MANAGEMENT

SALARY

KSHS.20,000

JOB LOCATION

DONHOLM

DUTIES AND RESPONSIBILITIES

Field Operations Management

· Oversee day-to-day field activities for car hire and property management services.

· Plan and execute vehicle dispatch, client pickups, and deliveries efficiently.

· Conduct regular site visits to client properties to ensure services are delivered as agreed.

· Coordinate with property owners, tenants, and clients for inspections, maintenance, and other field requirements.

· Ensure field staff adhere to schedules, company policies, and safety standards.

Vehicle and Logistics Oversight

· Manage the company’s fleet: assign vehicles, monitor usage, and ensure proper maintenance.

· Track vehicle performance, mileage, and fuel consumption.

· Report any vehicle issues and coordinate repairs or replacements as needed.

· Ensure compliance with traffic rules, insurance requirements, and vehicle safety standards.

Documentation and Reporting

· Maintain accurate records of field activities, including property visits, client interactions, and vehicle usage logs.

· Prepare daily, weekly, and monthly operational reports for management review.

· Document client feedback, incidents, or challenges and propose actionable solutions.

Client Relationship Management

· Serve as a point of contact for clients regarding field operations.

· Ensure timely communication and resolution of client concerns.

· Maintain a professional and courteous presence while representing the company on-site.

Support Program Development

· Assist management in planning and implementing new field programs and service improvements.

· Provide insights and recommendations based on field observations to enhance operational efficiency.

· Participate in training and mentoring of junior field staff when necessary.

KEY REQUIREMENT SKILLS AND QUALIFICATION

· Diploma or Higher National Diploma from a recognized college or university

· Valid motor vehicle driving license with proven driving experience

· Previous fieldwork experience, preferably involving driving and logistical coordination

· Strong organizational and time-management skills

· Excellent communication and interpersonal skills

· Ability to work independently and as part of a team

· Knowledge of basic vehicle maintenance and safety protocols is an advantage

HOW TO APPLY

· If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com

· Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.