Quality Assurance Specialist

Company Description Ubanintellect is an AI-driven smart city technology company that helps urban teams turn complex city data into actionable intelligence. By aggregating information from IoT sensors, traffic systems, environmental monitoring, public facilities, and citizen feedback, the platform provides real-time insights across mobility, air quality, infrastructure usage, urban activity, and emerging trends. Ubanintellect applies artificial intelligence and analytics to support more informed, evidence-based planning and management. The company’s mission is to help cities move from fragmented information to timely, understandable intelligence that improves planning, operations, and public services. Its vision is to enable cities that are more intelligent, responsive, sustainable, efficient, and human-centered.
Role Description The Quality Assurance Specialist is a full-time, on-site role based in Nairobi. This role is responsible for designing, implementing, and maintaining quality assurance processes that ensure the reliability, accuracy, and consistency of Ubanintellect’s products, services, and data outputs. Day-to-day tasks include developing and executing test plans, creating and updating quality documentation, performing root-cause analysis on defects, and collaborating with engineering, product, and operations teams to resolve issues and prevent recurrences. The specialist will conduct regular audits of workflows and systems, monitor compliance with internal standards and relevant regulations, and recommend improvements to quality management practices. The role also involves tracking key quality metrics, preparing reports for stakeholders, and supporting continuous improvement initiatives across the organization.
Qualifications

• Candidates should possess strong skills in Quality Assurance and Quality Control to design tests, validate outputs, and ensure products meet defined standards.
• Candidates should possess experience in Quality Management, including establishing quality frameworks, procedures, and continuous improvement practices.
• Candidates should possess knowledge of Good Manufacturing Practice (GMP) or similar formal quality frameworks, and be able to apply structured compliance principles to technology and data processes.
• Candidates should possess Quality Auditing skills to plan and perform internal audits, document findings, and drive corrective and preventive actions.
• Relevant additional qualifications include familiarity with software testing or data quality tools, strong analytical and problem-solving skills, and attention to detail.
• Bachelor’s degree in a relevant field (such as Quality Management, Engineering, Computer Science, or a related discipline) or equivalent practical experience.
• Ability to collaborate with cross-functional teams, communicate clearly in written and verbal form, and work effectively in an on-site, fast-paced urban technology environment.

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