Records Assistant I

ABOUT THE COMPANY

The Insurance Regulatory Authority is a statutory government agency established under the Insurance Act (Amendment) 2006, CAP 487 of the Laws of Kenya to regulate, supervise and develop the insurance industry. It is governed by a Board of Directors which is vested with the fiduciary responsibility of overseeing operations of the Authority and ensuring that they are consistent with provisions of the Insurance Act.

JOB SUMMARY

Job PurposeTo support efficient records management, control and maintenance of the Authority’s records in accordance with established records management standards and procedures.Person SpecificationsFor appointment to this grade, an officer must have:i. Kenya Certificate of Secondary Education (KCSE) mean grade C- (minus) or equivalent qualification from a recognized institution.ii. Certificate in Records Management / Information Management / Office Management or equivalent qualification from a recognized institution.iii. At least three (3) years relevant work experience.iv. Proficiency in computer applications e.g., MS Word, Excel, PowerPoint and email.Competencies and Skillsi. Good communication skillsii. Organizational skillsiii. Attention to detailiv. Ability to work under pressurev. Teamwork and interpersonal skills

RESPONSIBILITIES

Key Duties and Responsibilitiesi. Receiving, sorting and distributing incoming mail, correspondence and records.ii. Opening, dating and logging incoming files, documents and correspondence.iii. Maintaining and updating the records registry.iv. Filing and retrieval of records in line with retention and disposal schedules.v. Preparing and dispatching records and correspondence.vi. Organizing and ensuring proper storage of inactive, semi-active and active records.vii. Maintaining records movement control register.viii. Updating records database and registers.ix. Assisting with periodic physical verification of records in all formats.x. Ensuring compliance to records management policies, procedures and standards.xi. Performing any other duties as may be assigned from time to time.TERMS OF SERVICEThe terms and conditions of service for the advertised positions shall apply as per the Authority’s approved Human Resource Instruments.Details of the positions are available on the IRA website https://www.ira.go.ke.HOW TO APPLYThe interested applicants to submit their applications online by filling the form provided on the IRA website.All applications must be received by close of business at 5.00 pm on Monday, 16th February, 2026.COMPLIANCE REQUIREMENTIn accordance with The Employment (Amendment) Act, 2022, the Authority will require candidates it will enter into a written contract of service with to comply with Chapter Six of the Constitution by submitting mandatory compliance and clearance certificates from the relevant entities.Insurance Regulatory Authority is an Equal Opportunity Employer committed to diversity, gender equality and persons with disabilities (PWDs) are encouraged to apply. Any form of canvassing will lead to automatic disqualification and only shortlisted candidates will be contacted for interviews.IRA IS ISO 9001:2015 CERTIFIED

REQUIRED SKILLS

Office administration, management, Documentation and record keeping, Employee evaluations, Customer service, Human resource and personnel development, Office reception, Database administration

REQUIRED EDUCATION

Vocational school