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Recreation Services Specialist

Amentum

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Job descriptions & requirements


Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a
Recreation Services Specialist to support a unique US Navy program based on the island of Diego Garcia.
Job Responsibilities
The Recreation Services Specialist is responsible for facilitating recreation programs and services to enhance the morale and welfare of military personnel and civilians. This role supports recreational activities, ensures compliance with safety standards, and delivers excellent customer service. Key responsibilities include, but are not limited to:

  • Supporting the development, delivery, and oversight of recreation programs and activities to meet the needs of the military community.
  • Ensuring compliance with guidelines for handling and storage of hazardous materials in accordance with CNICINST 1710.3, Chapter 1, Section 114.
  • Maintaining a current Cardiopulmonary Resuscitation (CPR) certification or obtaining certification prior to employment.
  • Participating in and completing customer service training equivalent to the Navy’s MWR Star Service, Achieving Extraordinary Customer Relations (AECR) course.
  • Managing day-to-day recreational services and ensuring smooth operation of programs and facilities, with a focus on safety and customer satisfaction.
  • Setting up and supporting delivery of special events, sports leagues, and community-wide recreational activities.
  • Interacting with patrons, responding to inquiries, and ensuring customer needs are met professionally.
  • Maintaining and inspecting recreational equipment and facilities to ensure readiness and compliance with safety standards.
  • Assisting in the proper management and inventory of supplies and materials used in recreational programs and activities.

Minimum Requirements

  • Training or certification in the proper handling and storage of hazardous materials as specified in CNICINST 1710.3, Chapter 1, Section 114.
  • Current CPR certification or the ability to obtain certification before employment begins.
  • Completion of, or willingness to complete, customer service training equivalent to the Navy’s MWR Star Service, AECR course.
  • High school diploma or equivalent.
  • Familiarity with recreational activities, programs, and customer service in a community or military setting.
  • Must be in possession of a valid passport and be able to travel internationally.
    • Passport must be valid for a minimum of one (1) year or more at the time of hiring.
  • Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.

Preferred Qualifications

  • Bachelor’s degree in Recreation, Sports Management, or a related field is preferred.
  • Previous experience working in recreational services or MWR programs within a military or austere environment.
  • Proven ability to deliver excellent customer service and manage recreational programs effectively.
  • Multi-sport officiating or event organization skills.
  • Exceptional communication, problem-solving, and organizational skills.

Other Responsibilities

  • Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy-aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
  • Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
  • Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.


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