Regional Manager

ABOUT THE COMPANY

At M-KOPA, our aim is to increase access to life-improving technologies at a huge scale. We do this through an innovative credit model – pay-as-you-go asset financing – of which M-KOPA was an early global pioneer. With offices in Nairobi, Kampala, Lagos, and London, M-KOPA serves over 1 million low-income households in Sub-Saharan Africa. Since its commercial launch in 2012, M-KOPA has made its name in off-grid solar power, providing customers with solar panels and solar-powered lights, televisions, radios, fridges, and more – this is often our customers’ first access to electricity.
M-KOPA’s affordable credit model can also be applied to assets beyond off-grid solar power, and in 2019, we began providing credit for smartphones, which enables our customers to move from feature phones to smartphones and improve their connectivity, communication, and information access. Today, smartphone financing is a rapidly growing business line – with enormous opportunities for innovation and increasing our customer impact – and it is the focus of this Strategy Manager role.
M-KOPA currently employs over 1,000 full-time staff across its operating countries. We value progress, innovation, pragmatism, collaboration, and – most of all – our customers. We have been well recognized for our pioneering business model and scale.

JOB SUMMARY

Qualifications & ExperienceEducationBachelor’s Degree or Diploma in Business, Sales, Marketing, or a related field.ExperienceMinimum 7 years’ experience in field sales management or commercial operations.Experience within financial services, FMCG, telecommunications, fintech, or consumer electronics environments is preferred.Proven experience managing large, distributed field sales teams.Skills & CompetenciesStrong leadership and people management capabilities with experience coaching high-performing teams.Strong analytical and data interpretation skills, including sales reporting and dashboard management.Excellent stakeholder management and cross-functional communication skills.Good understanding of sales incentive structures and performance management frameworks.Strong operational planning and execution capabilities.High integrity, accountability, and ability to perform in fast-paced environments.Customer-focused mindset with strong problem-solving ability.Passion for driving business growth and delivering impact aligned with M-KOPA’s mission.

RESPONSIBILITIES

1. Sales Leadership & Team ManagementLead, coach, and develop a high-performing regional field sales team to achieve business objectives.Drive a culture of accountability, performance management, and continuous improvement across the region.Support recruitment, onboarding, and capability development of field sales teams.Conduct regular performance reviews, field visits, and coaching sessions to strengthen team effectiveness.Foster employee engagement and maintain strong team morale across all territories.2. Regional Sales Performance ManagementDrive achievement of regional sales targets through structured performance tracking and execution discipline.Monitor key sales KPIs and implement corrective actions where performance gaps are identified.Execute sales initiatives and commercial activities aligned with overall business objectives.Analyse sales trends and customer insights to improve productivity and market penetration.Ensure strong pipeline management and consistent sales execution across the region.3. Operational Excellence & ComplianceEnsure field sales teams are fully trained and compliant with M-KOPA sales processes, onboarding standards, and company policies.Maintain high standards of operational discipline, customer onboarding quality, and process adherence.Monitor sales quality metrics and implement interventions to improve portfolio performance and customer outcomes.Support implementation of audit, compliance, and risk mitigation initiatives within the region.4. Territory & Channel ManagementOversee regional territory planning and ensure optimal market coverage across assigned areas.Support efficient sales channel operations and distribution management within the region.Monitor field productivity and resource allocation to maximise sales opportunities.Identify expansion opportunities and recommend market growth strategies.5. Reporting & Business InsightsPrepare and deliver accurate daily, weekly, and monthly sales performance reports.Analyse operational and sales data to generate actionable insights and recommendations.Maintain visibility on regional performance trends, risks, and improvement opportunities.Collaborate with cross-functional stakeholders to support informed business decision-making.

REQUIRED SKILLS

Business development, Team leadership, Market research, intelligence, Sales strategy

REQUIRED EDUCATION

Diploma, Associate's degree