Regular Staff at an International Car Finance Company(Customer Success/Office Administator)

Office Administator Responsibilities:

-Manage agendas/travel arrangements/appointments etc. for the upper management

-Manage phone calls and correspondence (e-mail, letters, packages etc.)

-Create and update records and databases with personnel,customers, financial and other data

-Track stocks of office supplies and place orders when necessary

-Submit timely reports and prepare presentations/proposals as assigned

Customer Success Responsibilities:

-Creating, organizing and managing client portfolios

-Assist customers in loan application process and document collection. 

-Provide accurate, valid and complete information to clients.

-Communicate with clients who have an account with us to form manageable repayment plan.

Key requirements:

-Ability to interpret and follow complex information and instructions.

-Familiarity with CRM systems and practices.

-Attention to detail, great time management skills and the ability to prioritize workload.

-Taking ownership for work results, strong will to tackle things, and open to advice/positive criticim. 

-Excellent communication, presentation and problem solving skills. 

-Computer literacy- Microsoft office tools, Apps and technology/Google services (Google docs, spreadsheets)/Typing speed 20 WPM

-At least a Diploma graduate (Carry your academic certificates to the interview). 

-25,000KES~28,000KES starting salary depending on computer skills and the result of the interview.

Computer skill test in the interview: 

We will ask the interview candidate to perform some basic practical tasks on google services.

Candidates are expected to complete all the tasks within the given time.