Retail Sales Coordinator

ABOUT THE COMPANY

Manufacturers of Aggregates, Precast Concrete products & Civil Works
Quarrying of Aggregates : Fine & Coarse Aggregates. Washed Rock Sand. Graded Crush Stone. Backfill Material.
Precast Concrete Products : Paving blocks, Masonry Blocks (Solid & Hollow). Storm Water & Sewerage Concrete pipes, Roofing Tiles, Paving Slabs, Fencing Post & Vent Grills.
Civil Works: Construction of Roads and Drainage.

JOB SUMMARY

Academic and Professional QualificationsDiploma in Business Administration, Engineering, Science, Finance, or related field.At least three (3) years of experience in sales.Strong organizational skills with the ability to manage multiple priorities simultaneously.Excellent communication and interpersonal skills, with the ability to work well under pressure.Interested and qualified candidates are highly encouraged to apply by sending their updated CV to the Email provided

RESPONSIBILITIES

Communication and Coordination:Serve as the primary point of contact for internal and external inquiries related to sales activities.Facilitate communication between the Retail Sales Manager, Telesales Team Leader, Counter Sales Leader, Retail Outlets, and Sales Admin Team.Coordinate meetings, conference calls, and other communication channels for effective team collaboration.Sales Support:Assist in preparing sales presentations, proposals, and contracts.Maintain accurate and up-to-date records of sales activities including customer interactions, sales orders, and contracts.Support the sales team in managing customer accounts, resolving issues, and responding to inquiries.Data Management and Analysis:Maintain sales data from the ERP and CRM systems, ensuring accuracy and data integrity.Generate sales reports and analytics to provide insights into sales trends and performance.Assist in analyzing market data, competitor activity, and customer feedback to identify opportunities.Administrative Support:Provide administrative support to the Retail Sales Manager and sales team, including scheduling meetings and preparing reports.Assist in preparing sales-related documents such as contracts, price lists, and promotional materials.Coordinate logistics for sales events, trade shows, and customer visits.Customer Service:Serve as a point of contact for customer inquiries, providing timely and professional responses.Collaborate with the sales team to ensure high customer satisfaction.Address customer concerns and escalate issues appropriately.

REQUIRED SKILLS

Sales strategy, Order handling, Reporting, Customer service, Communication

REQUIRED EDUCATION

Diploma, Associate's degree