Sacco Information Systems Administrator

Sacco Information Systems Administrator (REF: CBI/ISA/09/26/2)

Our client, a licensed Deposit Taking Sacco in Nairobi, is seeking to recruit qualified and highly motivated individuals to fill the position of an Information Systems Administrator.

The Information Systems Administrator will be responsible for providing ICT support in the organization, maintaining ICT Systems, managing network infrastructure, servers and system backups.

Roles and Responsibilities

• Managing network infrastructure, servers and system backups.
• Implementing cybersecurity measures to safeguard member data and transactions.
• Overseeing the Sacco’s core banking system, ensuring seamless operation and security.
• Providing technical support to staff and resolving IT-related issues promptly.
• Maintaining and updating Sacco management software for efficiency and compliance.
• Monitoring and improving system performance, ensuring minimal downtime.
• Managing user accounts, access rights and data security policies.
• Coordinating with vendors for hardware, software and IT service maintenance.

Minimum Qualifications & Attributes

• Bachelor’s degree in IT, Computer Science or a related field.
• Professional Certifications in Microsoft, Fortinet, CompTIA.
• Be a member of a professional body.
• Experience with Sacco Core Banking Systems.
• Strong understanding of database management (SQL, Oracle, etc.).
• Knowledge of network administration, firewall management and cybersecurity.
• Familiarity with mobile and digital banking integrations.
• Ability to troubleshoot IT issues and provide timely support.
• At least 3–5 years’ experience in IT administration, preferably in a Sacco or financial institution.

Core Competencies

• Excellent interpersonal and communication skills.
• Resourceful.
• Problem-solving and strong negotiation skills.
• High degree of integrity, attention to detail and dependability.
• Leadership skills and competence in ICT.