Sales Associate

OnlyPlants is an East Africa-based company that produces and sells delicious, healthy plant-based food at affordable prices. Our products are made from local ingredients and taste, bake and cook the same as animal products, while providing improved nutritional value and a lower environmental impact. 

Roles & Responsibilities

Retail Customers

• Represent OnlyPlants at local farmers markets to sell our products and promote our brand, incl. setting up/ breaking down stall, sharing our story with customers, answering questions, processing orders, and accepting payment
• Accept and process direct orders via Whatsapp and social media, incl. coordinating with customers, packaging their orders, and arranging delivery

Business Customers

• Generate new leads and visit prospective business customers to deliver sales pitches
• Build strong relationships with existing and prospective customers by evaluating their needs, answering questions and promoting OnlyPlants products
• Accept customer orders, enter them into the company’s order management system, coordinate delivery, and obtain payment
• Maintain a comprehensive customer database with all key contact details, detailed meeting notes, and specific follow-up items

Organization & Teamwork

• Coordinate with finance and production teams on an ongoing basis
• Work closely with the company’s R&D department by collecting and relaying customer feedback
• Demonstrate consistent ability to meet and exceed sales targets
• Resolve all queries from customers in a timely manner and ensure prompt dispatch of orders

Skills & Qualifications

• Bachelor's degree or equivalent
• At least 2 years of sales/commercial experience
• Drive to seek out new opportunities and convert them to sales
• Friendly demeanor and ability to quickly build rapport with customers
• Self-starter mindset with ability to navigate uncertainty, anticipate problems, and proactively identify solutions
• Highest degree of honesty and integrity in all dealings 
  
• Excellent written and verbal communication skills in both Swahili and English
• Competency in Microsoft applications including Word, Excel and Outlook