Sales Development Representative

We are looking for a motivated and detail-oriented Sales Development Representative (SDR) to join our Sales team on a contract-for-services basis. In this role, you will support outbound sales efforts through lead generation, prospecting, and outreach within the Durable Medical Equipment (DME) and healthcare space. As a member of our Sales team, you will play a key role in identifying and qualifying prospects, maintaining accurate sales data, and helping drive engagement and meeting opportunities.

Job Duties

·        Lead Generation and Data Mining

o   Gather information and build a comprehensive Durable Medical Equipment (DME) Master Email Listserve by calling through available DME registries.

o   Ensure accuracy of contact records and keep lists current

o   Research target accounts and contacts to support active prospecting efforts.

o   Perform outbound outreach via phone calls and email with the goal of setting appointments.

·        Sales Team Support

o   Provide ongoing support for outbound sales efforts, including calendar management and meeting logistics

o   Maintain and update CRM (HubSpot) with accurate activity notes and prospect details

o   Schedule discovery calls or demos for Account Executives and ensure meetings are properly scoped and documented.

·        Lead Qualification

o   Respond to inbound leads from marketing initiatives.

o   Qualify prospects to determine fit, readiness, and potential opportunity.

o   Identify decision-makers, influencers, timing, and urgency.

o   Disqualify poor-fit leads to ensure effective use of Revenue Cycle Consultant and Sales team time.

·        Special Projects

o   Support Sales initiatives through the completion of special projects assigned by leadership. Examples include cold calling to promote trade show presentations, webinar confirmation calls, and targeted outreach campaigns.

·        Performance & Metrics

o   Meet established activity and pipeline goals, including calls/emails per day, meetings booked, discovery calls, demos, and qualified opportunities created.

o   Track outreach performance and adjust approach based on results.

o   Demonstrate resilience and professionalism when handling rejection.

·        Continuous Learning

o   Learn company products, services, market positioning, and competitors.

o   Continuously improve discovery, messaging, and objection-handling skills.

Education and Experience

• ·        Prior experience in Sales, Business Development, or Lead Generation
• ·        Experience in Healthcare, DME, or Software industry is a strong plus
• ·        Experience working with a U.S.-based company is advantageous
• ·        Familiarity with CRM systems (HubSpot preferred)
• ·        Proficiency in Excel for basic data management and reporting

Key Competencies

• ·        Strong written and spoken English communication skills
• ·        Comfortable and confident making outbound calls
• ·        Organizational skills with an emphasis on attention to detail
• ·        Adaptable, coachable, and able to thrive in a fast-paced environment
• ·        Collaborative, proactive, and innovative with a solution-oriented mindset

At Medbill, our Core Values guide every interaction. As our business grows and evolves, your role may shift to align with new opportunities and your own developing strengths. We value individuals who bring initiative, flexibility, and a sense of partnership to our team.

Our Core Values: Act with Integrity, Collaborate, Respect, Advance, Innovate