Sales Executive – Telesales & Omnichannel Growth

About CCSA Africa

Call Center Solutions Africa (CCSA) is a fast-growing outsourced sales and customer engagement company serving businesses across Africa, Europe, and global markets. We specialize in high-performance telesales, lead conversion, and omnichannel outreach that directly drives revenue for our clients.

We are building a world-class sales engine and are looking for driven sales professionals who thrive on targets, conversations, and closing deals.

Role Overview

We are seeking experienced, highly fluent English-speaking Sales Executives with a strong passion for telesales and omnichannel outreach. This role is ideal for self-motivated closers who enjoy engaging prospects, overcoming objections, and converting warm and cold leads into paying customers across phone, email, WhatsApp, and LinkedIn.

You will be at the frontline of revenue generation, representing both CCSA and our clients, with clear performance metrics, structured playbooks, and strong leadership support.

Key Responsibilities

• Execute high-volume outbound telesales campaigns targeting qualified leads provided via CRM
  

• Engage prospects through omnichannel outreach (calls, email, WhatsApp, LinkedIn)
  

• Conduct needs discovery, qualify prospects, and confidently pitch client solutions
  

• Handle objections and close deals while maintaining high conversion rates
  

• Accurately update CRM systems with call outcomes, notes, and next actions
  

• Meet and exceed daily, weekly, and monthly sales targets
  

• Collaborate with QA, training, and team leads to continuously improve scripts and performance
  

• Maintain exceptional professionalism, tone, and clarity in all customer interactions
  

Required Qualifications & Experience

• 2+ years proven experience in telesales, inside sales, or call center sales
  

• Native-level or near-native English fluency (spoken and written is non-negotiable)
  

• Strong persuasion, negotiation, and closing skills
  

• High energy, resilience, and comfort with rejection
  

• Experience working with CRMs and sales dialers
  

• Ability to follow structured sales processes while still thinking independently