Sales & Ops Manager - Partners

ABOUT THE COMPANY

Electronics company in Nairobi

JOB SUMMARY

RequirementsAt least 5 years’ management experience in sales and account management, preferably in telecommunications, retail, or IT. Experience and an existing network in the mobile phone merchant industry in Kenya.Strong sales and marketing skills with a proven focus on closing deals and driving revenue through indirect channels.Data-savvy — comfortable building your own reports, tracking partner metrics, and making data-driven decisions.High ownership and follow-through; you proactively close loops and do not wait to be chased.Outcome-driven with an action bias — comfortable moving fast and iterating in an early-stage environment.Strong project management skills with ruthless prioritisation — able to manage multiple partners, teams, and initiatives simultaneously.Proficiency with Microsoft Office (Word, Excel, PowerPoint) and/or Google Suite.Alignment with MoPhones’ mission of expanding access to affordable technology across Africa.

RESPONSIBILITIES

Conduct a full audit of existing partner relationships — identify top performers, at-risk accounts, and gaps in onboarding or training.Establish yourself as the main point of contact for all merchant partners; resolve any outstanding issues and set clear communication cadences.Work with the Director of Operations to design and roll out a scalable partner onboarding and training framework for sales staff at merchant shops.

REQUIRED SKILLS

Sales management, Operations planning, Sales strategy, Sales performance tracking and reporting, Business development, Ability to coordinate

REQUIRED EDUCATION

Diploma, Associate's degree