SALES REPRESENTATIVE – DETERGENT/FMCG INDUSTRY.

Department: Sales & Marketing
Reports To: Sales Manager
Location: Nairobi
Salary: Negotiable

• • Key Responsibilities.
    

    • Promote and sell the company’s detergent products to existing and prospective customers.
      
    • Identify and develop new customers, distributors, wholesalers, retailers, institutions, and other business opportunities.
      
    • Visit customers regularly and maintain strong business relationships
      
    • Achieve agreed daily, weekly, and monthly sales targets.
      
    • Develop and maintain a strong sales pipeline within the assigned territory.
      
    • Follow up on customer inquiries, quotations, orders, and pending payments.
      
    • Introduce new detergent products and promotions to customers.
      
    • Monitor competitor activities, pricing, products, promotions, and market trends.
      
    • Ensure proper product visibility and availability within the assigned market.
      
    • Collect and communicate customer feedback to the Sales Manager and Management.
      
    • Handle customer complaints and coordinate with the relevant departments for timely resolution.
      
    • Prepare and submit daily, weekly, and monthly sales reports as required.
      
    • Ensure accurate recording of customer orders, sales, collections, and other relevant information.
      
    • Support customer retention and identify opportunities for increasing sales volumes.
      
    • Participate in sales promotions, product launches, exhibitions, and other marketing activities where required.
      
    • Ensure compliance with company sales policies, procedures, and standards.
    
    

    Qualifications & Skills.
    

    • Diploma or Bachelor’s Degree in Sales, Marketing, Business Administration, or a relevant field.
      
    • At least 2 years’ experience in sales within the detergent, cleaning products, home care products, FMCG, or related industry.
      
    • Proven record of accomplishment of achieving sales targets.
      
    • Good knowledge of detergent products, distribution channels, and market dynamics.
      
    • Strong customer relationship management and negotiation skills.
      
    • Excellent communication and interpersonal skills.
      
    • Good knowledge of the assigned market and ability to identify new business opportunities.
      
    • Strong selling, prospecting, and closing skills.
      
    • Good reporting and record-keeping skills.
      
    • Ability to work independently and effectively under minimal supervision.
      
    • Target-oriented, self-motivated, and results-driven.
      
    • Ability to travel extensively within the assigned territory.