Sales representative
Job summary
Responsible for identifying, contacting, and onboarding new customers and businesses onto the company’s dropshipping platform. The role focuses on generating leads, building relationships, driving sales, and helping clients understand how to use the platform to grow their businesses.
Job descriptions & requirements
- Identify and prospect potential clients, including online sellers, retailers, wholesalers, and entrepreneurs.
- Make outbound calls, WhatsApp messages, emails, and social media outreach to generate leads.
- Present and demonstrate the platform and its benefits.
- Onboard new clients and assist them with account setup and product selection.
- Follow up with leads and convert prospects into active customers.
- Build and maintain strong client relationships.
- Meet and exceed monthly sales and onboarding targets.
- Monitor customer activity and encourage repeat orders and platform usage.
- Keep accurate records of leads, follow-ups, conversions, and sales in the CRM.
- Gather customer feedback and communicate market trends to the Sales Manager.
- Participate in networking events, exhibitions, field visits, and other business development activities.
- Work closely with marketing and operations teams to improve customer acquisition and retention.
KPIs
- Number of new leads generated
- Number of clients onboarded
- Conversion rate
- Monthly sales/revenue generated
- Active customers
- Customer retention and repeat orders
- Number of calls/meetings/follow-ups
- Achievement of monthly and quarterly targets
Ideal Candidate:
A motivated, target-driven salesperson with strong communication and negotiation skills. Experience in e-commerce, drop shipping, B2B sales, digital marketing, or online businesses is an advantage.
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