Senior Business Applications Officer

ABOUT THE COMPANY

BURN is an eclectic group of designers, builders, and visionaries who are committed to making stoves that can transform lives and save forests. Our goal is not just to provide clean burning wood and charcoal stoves but to provide a range of super fuel efficient stoves for the 2 billion people who will inhabit sub Saharan Africa by 2050. Read below to find out a bit more about the members of the team.

JOB SUMMARY

The Senior Business Applications Officer will lead support, optimisation, and implementation of new modules for Microsoft Dynamics 365 Business Central within the ERP function. The role is heavily focused on manufacturing, planning, and advanced warehouse modules, ensuring system efficiency, data integrity, and seamless cross-functional integration. Reporting to the Global Head of ERP, the position plays a critical role in strengthening ERP performance, supporting users, and driving continuous system improvements across the organisation.Skills and ExperienceDeployment and support of manufacturing, planning module and advanced warehousing in a large-scale company on Microsoft Dynamics 365 Business Central 2019 V13 and any version upwards.Understanding and experience in the use of Microsoft Dynamics 365 Business Central 2019 V13 and upwards to the current Business Central V27 Year 2026Knows both Functional process, Administration, and entry-level Development of MS Business CentralUnderstanding of Basic SQLUnderstand the NAV Project documentation using the sure step methodologyUnderstand version control in NAV developmentProficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)Excellent written and verbal communication skillsSelf-directed and able to work without supervisionEnergetic and eager to tackle new projects and ideasMicrosoft Dynamics 365 Business Central Certification is an added advantage

RESPONSIBILITIES

Handle Microsoft Dynamics Business Central system Support and new module implementation.Be the lead in Manufacturing, planning and advanced warehouse Modules -Configuration, Deployment, training, Support, new development and documentation.Assist in the development of custom improvements and new modules for our ERPAssist in the optimisation of BURN’s ERP system.Assist in updating and managing the ERP system to ensure it provides the company with proper business solutions and accurate results.Assist in Coordination and managing the organisation’s use of master files, roles, user views, data control, reporting, and data integrity.Aid in designing and running monthly/quarterly reports to test data integrity and accuracy within the system.Track and document the status of all system changes, tests, and upgrade tasks based on the provided SOP and ERP Documentation template designed already.Assist in Integration developments and supportHandle JET reports support for usersHandle any other task assignedUpdate and maintain ERP Issue TrackerDocumentation of ERP user manualsAssist in preparing information and research materials; create and maintain PowerPoint presentations.Take notes and memos during meetings; type documents, drafts, and reports; sort and manage files

REQUIRED SKILLS

Database administration, System administration, Relational databases (SQL), System integration, Spreadsheet preparation and editing (Microsoft Excel), Enterprise Resource Planning - ERP system (use of)

REQUIRED EDUCATION

Diploma, Associate's degree