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C

Senior Director, Channel Activation & E2E

Coca-Cola

Today
New
Language Requirement: English Work Type: Full Time Working Hours: 8 to 5 Applicant Location: Kenya

Job descriptions & requirements

What You’ll Do

Shape Africa’s Channel Strategy

  • Set the Africa channel agenda across Traditional Trade, Modern Trade, HORECA/On-Premise, Convenience and emerging commerce, defining clear where-to-play and how-to-win choices.
  • Translate shopper, customer and market intelligence into differentiated channel strategies, segmentation and execution standards.
  • Integrate portfolio, price-pack architecture, RGM, RTM and innovation into channel strategies that drive conversion, affordability, premiumisation and profitable growth.

Lead End-to-End Commercial Integration

  • Build and continuously strengthen the E2E way of working connecting strategy, demand creation, commercial planning, activation and execution.
  • Establish quality standards and decision gates for priority growth platforms, ensuring plans are integrated, executable and commercially grounded.
  • Partner closely with Marketing, Franchise, RGM, Digital, Supply Chain and Finance to eliminate hand-off gaps and improve the quality and speed of execution.

Build for Scale

  • Identify high-value opportunities, pilot in priority markets, prove impact and codify successful approaches into scalable Africa playbooks and toolkits.
  • Build channel and E2E capabilities across Franchise and Bottling Partner teams, enabling markets to execute with increasing independence.
  • Drive execution excellence through common frameworks, scorecards, insights and performance rhythms that improve decision quality without creating centre dependency.

Lead Through Partnership & Influence

  • Build trusted partnerships with Franchise teams, Bottling Partners and key customers, bringing insight and thought leadership that improves commercial choices.
  • Engage Bottling Partners at the appropriate strategic level while respecting Franchise ownership of day-to-day bottler relationships and local execution.
  • Lead complex cross-functional and cross-market initiatives, influencing senior stakeholders and aligning the system behind fewer, bigger commercial priorities.

Experience & Requirements

  • Significant progressive experience in commercial, channel, customer or sales leadership, ideally within FMCG or a similarly complex consumer environment.
  • Proven experience developing and implementing multi-market channel strategies across diverse retail and customer environments.
  • Strong understanding of Modern Trade, Traditional Trade, HORECA/On-Premise and emerging digital commerce.
  • Strong commercial acumen with experience across RGM, portfolio and price-pack architecture, RTM, customer economics and execution.
  • Demonstrated ability to lead complex cross-functional transformation across matrix organisations and multiple markets.
  • Strong analytical and digital fluency, with the ability to translate market, customer and shopper insights into clear commercial choices.
  • Proven ability to influence senior stakeholders, Franchise teams and Bottling Partners without relying on positional authority.
  • Enterprise mindset with the ability to combine strategic depth, executional pragmatism and disciplined prioritisation.


What You’ll Do

Shape Africa’s Channel Strategy

  • Set the Africa channel agenda across Traditional Trade, Modern Trade, HORECA/On-Premise, Convenience and emerging commerce, defining clear where-to-play and how-to-win choices.
  • Translate shopper, customer and market intelligence into differentiated channel strategies, segmentation and execution standards.
  • Integrate portfolio, price-pack architecture, RGM, RTM and innovation into channel strategies that drive conversion, affordability, premiumisation and profitable growth.

Lead End-to-End Commercial Integration

  • Build and continuously strengthen the E2E way of working connecting strategy, demand creation, commercial planning, activation and execution.
  • Establish quality standards and decision gates for priority growth platforms, ensuring plans are integrated, executable and commercially grounded.
  • Partner closely with Marketing, Franchise, RGM, Digital, Supply Chain and Finance to eliminate hand-off gaps and improve the quality and speed of execution.

Build for Scale

  • Identify high-value opportunities, pilot in priority markets, prove impact and codify successful approaches into scalable Africa playbooks and toolkits.
  • Build channel and E2E capabilities across Franchise and Bottling Partner teams, enabling markets to execute with increasing independence.
  • Drive execution excellence through common frameworks, scorecards, insights and performance rhythms that improve decision quality without creating centre dependency.

Lead Through Partnership & Influence

  • Build trusted partnerships with Franchise teams, Bottling Partners and key customers, bringing insight and thought leadership that improves commercial choices.
  • Engage Bottling Partners at the appropriate strategic level while respecting Franchise ownership of day-to-day bottler relationships and local execution.
  • Lead complex cross-functional and cross-market initiatives, influencing senior stakeholders and aligning the system behind fewer, bigger commercial priorities.

Experience & Requirements

  • Significant progressive experience in commercial, channel, customer or sales leadership, ideally within FMCG or a similarly complex consumer environment.
  • Proven experience developing and implementing multi-market channel strategies across diverse retail and customer environments.
  • Strong understanding of Modern Trade, Traditional Trade, HORECA/On-Premise and emerging digital commerce.
  • Strong commercial acumen with experience across RGM, portfolio and price-pack architecture, RTM, customer economics and execution.
  • Demonstrated ability to lead complex cross-functional transformation across matrix organisations and multiple markets.
  • Strong analytical and digital fluency, with the ability to translate market, customer and shopper insights into clear commercial choices.
  • Proven ability to influence senior stakeholders, Franchise teams and Bottling Partners without relying on positional authority.
  • Enterprise mindset with the ability to combine strategic depth, executional pragmatism and disciplined prioritisation.


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