Senior Manager Oil, Gas & Extractives

ABOUT THE COMPANY

KCB Bank Group is East and Central Africa’s oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.

JOB SUMMARY

MINIMUM POSITION QUALIFICATION REQUIREMENTSAcademic & ProfessionalEducation     Bachelor’s Degree    Degree from a recognized university     RQProfessional Qualifications    Project management or business field         AAMaster’s Degree    Business Administration         AAExperienceTotal Minimum No of Years Experience Required    7Proactive selling skills in oil and gas industry or relevant     7    RQCredit Underwriting Skills    5    ESCustomer Relationship management    7    ESBanking Operations    2    DEBusiness research and product development    4    AAProject management    2    AA

RESPONSIBILITIES

Define and implement the Oil & Gas MSME sector strategy in alignment with the Retail Division and MSME ecosystem strategic agenda.Analyse sector trends, competitor activity and market opportunities to inform business decisions.Collaborate with internal stakeholders to align Oil & Gas MSME initiatives with organisational priorities and capabilities.Identify and drive human capital requirements for the Oil & Gas MSME portfolio.Support and guide sales and service teams in delivering the Oil & Gas MSME sector offering.Build and maintain strong relationships with Branch network and Digital teams to ensure seamless delivery of sector solutions.Develop, coach and retain a high-performing Oil & Gas MSME sector team.Identify training and development needs specific to Oil & Gas sector requirements and support targeted interventions.Collaborate with product and digital teams to co-create and refine MSME Oil & Gas sector products and solutions.Ensure product offerings are competitive and meet evolving sector needs, particularly in financing, cash management and digital solutions.Ensure all operational processes relevant to the Oil & Gas MSME sector (transaction, incident, problem and change management) are documented, updated and adhered to.Identify and proactively manage sector-specific risks, ensuring effective monitoring and timely corrective action.Ensure compliance with regulatory, Anti-Money Laundering, Sanctions, and prudential requirements for the Oil & Gas MSME sector.Build and enhance the Oil & Gas MSME sector value proposition, focusing on customer experience and service differentiation.Drive customer migration to optimal channels, supporting efficiency and customer convenience.Implement sector-specific customer retention initiatives and monitor performance.Track and enhance customer satisfaction and sector market share.Develop and manage the Oil & Gas MSME sector budget and financial targets.Monitor sector financial performance, identify variances, and drive corrective action where necessary.Ensure timely reporting on sector performance, highlighting key trends and insights.

REQUIRED SKILLS

Business strategy, Market research, intelligence, Teamwork, Business development

REQUIRED EDUCATION

Post-graduate education