Senior School Receptionist

JOB DESCRIPTION
Talent Grid Africa, on behalf of our esteemed client, is seeking a professional, organized, and customer-focused Senior School Receptionist to join their academic team. The successful candidate will serve as the first point of contact for learners, parents, visitors, and other stakeholders, ensuring efficient front-office operations and professional communication within
the Senior School.

Key Responsibilities:

 Receive and welcome visitors, parents, learners, and other stakeholders in a courteous and
professional manner.
 Manage incoming telephone calls, emails, and other correspondence, directing enquiries to
the appropriate departments or personnel.
 Maintain accurate visitor registers and ensure compliance with school access control and
security procedures.
 Provide administrative support to the Senior School Principal and other designated members
of the school management team.
 Receive, record, and distribute incoming correspondence, documents, and deliveries.
 Maintain proper filing systems and ensure the confidentiality and security of school records.
 Respond to general enquiries regarding school operations and direct complex or sensitive
matters to the relevant authorities.
 Assist in scheduling appointments, meetings, and managing the reception area's daily
operations.
 Handle learner-related enquiries appropriately and promptly communicate emergencies or safeguarding concerns to the relevant school personnel.

Qualifications

 A Diploma or Certificate in Front Office Operations, Business Administration, Secretarial
Studies, or a related field.
 A minimum of two (2) years' experience in reception, front-office administration, or a similar
role; experience in a school environment will be an added advantage.
 Proficiency in Microsoft Office applications, email, and general office equipment.
 Excellent verbal and written communication skills in English and Kiswahili.
 Strong organizational, interpersonal, and customer service skills.
 Ability to multitask, prioritize duties, and handle enquiries professionally.

Location: Machakos
How to Apply:
Interested candidateswho meetthe above criteriaare invitedtosubmittheirCVs to
jobs@talentgridafrica.comby 23rd October 2026.

Only shortlisted candidates will be contacted