Showroom Sales Representative

ABOUT THE COMPANY

Pergamon Group ltd is revolutionizing modern day business in Africa.As a top ranking Information Technology (IT)solution provider,the group offers a wide range of high quality and affordable products in security enhancement,office automation and business transactions.

JOB SUMMARY

Responsible for delivering excellent customer service in the showroom, managing enquiries and communications, and driving sales through follow-ups and conversions. Ensures proper product presentation and showroom organization while maintaining the company’s image. Also coordinates after-sales service, including repair intake, customer updates, and payment collection prior to product release.

RESPONSIBILITIES

Attending to walk- in customers satisfactorily by ensuring that they are served in atimely and courteous manner as well as directing all visitors to various departments.Receiving and directing telephone and other forms of communication in a professionalmannerResponsible for ensuring that the company’s image is upheld in the showroom throughprofessionalism and proper presentation of the company’s productFollow-up on all enquiries made at the show room to convert them to actual sales.Follow-up on products sold to customers to ensure that the customers are satisfied by theproducts and also avail feedback received from such follow-upsResponsible for marketing of the company’s products through cold calling, prospecting,negotiation and closing salesOrganizing products in the showroom ensuring that the showroom remains neat at all times and that products are visible to the customersReceiving machines/equipment sold only by Pergamon for repair and issuing of job cards to clients on the same, then hand over the machines/equipment to the technical personnelContacting the customers when their machines are ready for collectionEnsuring that all service and maintenance charges are collected before releasing themachines/equipment to the customers.

REQUIRED SKILLS

B2C Marketing, Direct sales, After sales, Sales strategy, Customer service, Reporting

REQUIRED EDUCATION

Diploma, Associate's degree