Software Applications Consultant
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Job summary
Installation, monitoring and maintenance of software applications and systems within the company in order to ensure efficiency of business operations.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
- Installation and configuration of software applications on servers and client/field devices.
- Handle system integration projects that may come up from time to time.
- Definition of use cases and system testing criteria.
- Carry out acceptance testing.
- Monitor the health status of assigned software applications and systems.
- Perform system maintenance, bug fixes and deploy approved system upgrades.
- Perform analyses on software application functionality and suggest improvements.
- Consulting with the software development team and internal & external users to improve application
- performance.
- Provide front-end support to internal and external system users.
- Provide software application support to ensure effective front-end and back-end functionality of applications.
- Establishing the root causes of application errors, applying fixes to them and escalating unresolved errors to the
- Team Leader.
- Coordination with system vendors on resolution of escalated support requests.
- Participate in formulation, documentation and routine review of policies, processes and procedures relating to installation and maintenance of software applications and systems.
- Any other related duties that may be assigned from time to time
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