Sun King Store Executive , Across Kenya

ABOUT THE COMPANY

We're on a mission to power access to brighter lives. Sun King designs, distributes, installs and finances solar home energy products for the 1.8 billion people currently living without reliable energy access.

JOB SUMMARY

You might be a strong candidate if you:Hold a Degree/ Diploma or equivalent from a recognized institution.Possess at least two years of experience in a similar role – preferably in a customer-facing and stock management role.Can clearly and straight to the point communicate fluently in both written and spoken English and Kiswahili.Have strong computer skills – MS Excel skill is mandatory.Have experience in the use of technology – smartphone and web-based applications.Possess a high level of integrity and professionalism.Can demonstrate sound judgment and excellent communication, presentation and reporting skills.

RESPONSIBILITIES

Stock Management: Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquartersCustomer Service: Answer and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive best in class assistanceReporting: Prepare and submit regular and ad hoc reports onStock holding - weeklyStore management – System failures, Alarm performance, repairs, security issues etcCustomer service – Customer complaints, warranty claims, 1st Screening reports etc.Products availability in the fieldAsset Management: Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.Store Management: Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.Regulatory Compliance: Track and update the headquarters on any changes in regulation that affect the store operationsSales Operations Assistance: Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team managers in the AHQ.Budgeting and Cost Tracking: Ensure all shop expenses are tracked and reported as directed.Any other tasks that may be assigned to you from time to time

REQUIRED SKILLS

Customer service, Stock and inventory management, Reporting, Warehouse management, Document and archive management

REQUIRED EDUCATION

Diploma, Associate's degree