Team Leader – Sales and Credit Operations
AirDT Credit Ltd
Yesterday
Job descriptions & requirements
ABOUT THE COMPANY
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JOB SUMMARY
We are seeking an experienced and results driven Team Leader to oversee Sales and Credit Operations at our Thika Branch. The successful candidate will be responsible for driving business growth, managing loan portfolio quality, supervising field staff, ensuring compliance with credit policies, and achieving branch performance targets.Key duties includeteam coaching, monitoring, and fostering a positive and productive workenvironment. The role also involves reporting on team performance,troubleshooting operational challenges, and ensuring compliance with companypolicies and standards.
RESPONSIBILITIES
Key ResponsibilitiesSales and Business Development• Drive customer acquisition and loan disbursement growth.• Develop and implement branch marketing initiatives.• Build strategic relationships with customers, groups, and business communities.• Achieve monthly and annual sales targets.Credit Operations• Assess and recommend loan applications in accordance with company policies.• Monitor portfolio quality and maintain acceptable PAR levels.• Ensure timely loan disbursements and documentation.• Conduct portfolio reviews and credit risk assessments.Collections and Portfolio Management• Monitor loan repayments and arrears.• Coordinate collection activities and recovery efforts.• Develop strategies to reduce delinquency and non performing loans.• Prepare portfolio performance reports.Leadership and Staff Management• Supervise and mentor Credit Officers and Sales Officers.• Conduct performance monitoring and coaching.• Ensure adherence to company policies and procedures.• Promote teamwork and accountability.Compliance and Reporting• Ensure compliance with internal controls and regulatory requirements.• Prepare daily, weekly, and monthly branch reports.• Support audits and management reviews.
REQUIRED SKILLS
Time management, Spreadsheet preparation and editing (Microsoft Excel), Due diligence, Market research, intelligence, Customer service, Sales strategy, Presentation preparation and editing (Microsoft PowerPoint), Compliance, Business strategy, Communication
REQUIRED EDUCATION
Bachelor's degree
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