Job descriptions & requirements
ABOUT THE COMPANY
The Sacco was started in 1999 and in 2010 it was rebranded to become an out reaching deposit taking institution. Thanks to SASRA who have licensed us to take deposits. What started as an exclusively mothers union(ladies) Sacco with member deposits as low as Ksh 500.00 has grown to an institution with a portfolio of Ksh 3.34 Billion and membership of 39,011. The idea of opening a front office activity outlet opened the floodgates of success which came with their challenges. The Sacco is now a reputable financial institution whose achievement is building strong members’ economy stands conspicuous.
JOB SUMMARY
Ideal Job Holder Specifications:Academic:Degree in business related field.Professional Certifications an added advantage.Desired Work Experience:At least Two (2) years’ working experience.Attributes:Excellent interpersonal Skills.Excellent Communication Skills.Strong analytical Skills.Good-decision making Skills.Good listener.Method of ApplicationClearly indicate your Current and Expected salary in the cover letter (Mandatory). Also indicate the position applied on the subject line
RESPONSIBILITIES
Cashiering i.e. Cash and cheque deposits, Loan repayment, withdrawals, Inhouse cheque transfers and cash balancing. Account opening for new customers as per KYC guidelines.General customer service.Loan appraisals in the absence of a credit officer.Office filing and record keeping.Marketing Sacco products in and outside the workplace.Receiving and solving customer complaints.Ensuring that customer accounts are updated with the necessary details.Daily journal posting.Answering calls from customers and ensuring that the caller is fully satisfied.Compliance with KYC and AML guidelines.Ensure accurate and timely reports are submitted to the branch manager.Any other duty assigned by the supervisor.
REQUIRED SKILLS
Cash management, Customer service, Accounting, Foreign exchange (payment)
REQUIRED EDUCATION
Bachelor's degree
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