Cashier

1. Conduct daily cross-border and local payment services, including overseas remittance, fund collection and payment, currency exchange, and M-Pesa deposit & withdrawal operations, ensuring all transactions are processed accurately and efficiently.

2. Complete customer KYC identity verification, check customer ID documents and transaction certificates strictly in accordance with local financial regulatory rules.

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3. Implement AML (Anti-Money Laundering) and CFT (Counter-Terrorist Financing) compliance procedures, identify suspicious transactions, and report abnormal behaviors to supervisors in a timely manner.

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4. Be responsible for daily cash management, including cash counting, authenticity verification, fund custody, and daily account reconciliation to ensure consistent accounts and actual funds with zero errors.

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5. Record all transaction information completely in the company payment system, sort out and file business vouchers, and submit daily and weekly business reports as required.

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6. Provide professional customer consultation and after-sales service, answer customer questions about cross-border payment procedures, arrival time, handling fees and related policies, and properly handle customer complaints.

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7. Familiar with Kenya CBK regulatory requirements, strictly follow company operating standards and risk control rules to avoid compliance and operational risks.

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8. Assist the team in daily business sorting, data statistics and other temporary work arranged by the management

Skills and Qualifications

1.Educational background: High school diploma or above; Bachelor’s degree in Finance, Accounting, Economics or related majors is preferred.

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2. Language skill: Fluent in English, other languages is a plus

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3. Work experience: 0-2 years of relevant working experience in bank branches, remittance agencies or mobile payment industries; fresh graduates are acceptable for junior positions.

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4. Professional ability: Familiar with cross-border remittance processes, local mobile payment (M-Pesa) operations and basic financial risk control knowledge; proficient in computer operation, office software and business system entry.

5. Compliance awareness: Familiar with basic AML and KYC rules, strong risk awareness, rigorous and careful in data and fund processing.

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6. Personal quality: Honest, responsible and disciplined, no criminal record and bad financial record; able to bear daily repetitive business work and maintain stable work efficiency.

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7. Comprehensive quality: Good customer service awareness and communication skills, able to adapt to local working environment and team cooperation.