Chief Steward

We are one of the most recognized names in the industry and we offer travelers a world of authentic experiences.
The brand continues to be the innovative, forward-thinking global leader of hospitality.
With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand's reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.
Because it's with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.


Chief Steward


Vacancy No. OPE02B20

Principle Responsibilities & Position Purpose: A Chief Steward will ensure the back-of-house team has the knowledge and skills required to maintain hotel equipment and the cleanliness and sanitation of food service outlets.

What will I be doing?


As Chief Steward, you will be responsible for managing the Stewarding team to ensure a well-run food and beverage back-of-house operation.
This includes the proper maintenance of all operating equipment, compliance with food hygiene and safety standards, and compliance with environmentally-friendly initiatives.


Specifically, a Chief Steward will perform the following tasks to the highest standards


•Ensure that department staffing, equipment, and supplies are at level that meets demand
•Minimise breakage & conduct monthly breakage reports
•Ensure the flow and supply of operating equipment’s meets bar, banqueting and restaurant requirements
•Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
•Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
•Identify, develop new revenue opportunities and come up with recycling strategies
•Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders


Qualification Standards


•Food & Beverage training Course from a certified college.
•Minimum of 7 years’ experience.
•Passion for delivering exceptional levels of guest service.
•Knowledge in HACCP will be an added advantage.
•Experience in a 5 star hotel setting will be an added advantage.
•Specific Job Knowledge, Skill and Ability
•Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
•Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
•Ability to work under pressure and deal with stressful situations during busy periods.
•Ability to access and accurately input information using a moderately complex computer system.
•Good organization skills and meticulous to detail


Application Process:


Excellent future career opportunities are available within the organization.
Compensation and benefits are commensurate with background and experience.
Interested candidates are invited to apply through: HERE before end of day 6th June 2014
We are an equal opportunity employer and as such, canvassing in any form will lead to automatic disqualification.