Contract customer service & support Jobs in Kenya
Contract Customer Service & Support Jobs in Kenya
The customer service and support sector currently boasts 5 available jobs, indicating a focused set of openings in the marketplace. As recruitment activity centres around key locations, Nairobi emerges as a prominent employment hub. The roles offered are varied and cater to different professional stages within this field, presenting job seekers with opportunities to excel in their areas of expertise.
Salary & Benefits
In the customer service and support sector, salaries typically fall within the KSh 15,000 - 30,000 band, reflecting the prevailing market rate for many positions. However, compensation can vary with some senior roles advancing into higher salary brackets, offerings surpassing the typical band to accommodate more experienced professionals. Benefits often include health care, professional training programmes, and opportunities for career advancement, appealing to a broad workforce spectrum.
Skills & Experience
Key Responsibilities & Tasks
For junior roles in customer service and support, typical responsibilities include assisting customers with enquiries, providing product information, and facilitating smooth transaction processes. On the other hand, senior roles might require more advanced duties such as overseeing customer service teams, developing customer retention strategies, and implementing service delivery improvements to enhance overall client satisfaction.
Buysimu Technologies Limited
Customer Service & Support
1 week ago
The Portfolio Officer is responsible for managing customer accounts by providing excellent customer service, recovering outstanding debts, resolving customer disputes, and ensuring compliance with company policies and legal requirements. The role also involves meeting collection targets, and contributing to improved debt recovery performance
Maisha Bora Sacco Ltd
Customer Service & Support
1 week ago
To provide professional, efficient, and responsive support to SACCO members exclusively through inbound and outbound telephone calls. The role ensures timely resolution of inquiries, accurate information delivery, and escalation of complex issues, thereby enhancing member satisfaction and retention
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1 week ago
Generate qualified opportunities for 1TechSupport's offshore helpdesk, managed services, technical support, and field dispatch offerings.
Implex Engineering Company Ltd
Customer Service & Support
2 weeks ago
A solar sales representative is an energy consultant who educates homeowners or businesses on renewable energy and sells tailored solar power systems. They drive lead generation, conduct technical site assessments to calculate system sizes, and present personalized financial proposals emphasizing long-term cost savings, ROI, and other benefits
Buysimu Technologies Limited
Customer Service & Support
1 month ago
Buy Simu Limited is looking for a confident, customer focused and reliable Call Centre Agent to join our team. The ideal candidate should be flexible, committed, and able to work in a fast-paced environment while delivering excellent customer service.
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