Administration Officer

Position Summary:

As an Administration officer, you will be the first point of contact for our company. The position is responsible for offering administrative support in our Uganda office and will report to the Human Resources and Administration Officer.

Tasks and Responsibilities:

• Being the entry point for customer phone calls to CMA CGM, receiving phone calls promptly, professionally and politely in line with CMA CGM standards.
  

• Ensuring a customer centric focus approach at the reception. Greeting and welcoming customers immediately they approach the reception, answering and addressing their queries professionally.
  

• Managing and recording of petty cash and submitting it to finance for replenishment on a timely basis.
  

• Supporting the HR department in the organization of office events, and conferences including sourcing for service providers and venues. 
  

• Ensuring the confidentiality and security of files and filing systems.
  

• Maintaining safety and hygiene standards of the office in coordination with the office cleaners, the security guard and the office assistant.
  

• Recording the central registry book and coordinating the dispatch of files and packages in liaison with courier services.
  

• Order office supplies and kitchen supplies and keep an inventory of the same.
  

• Update calendars and organize the meeting rooms in preparation for scheduled meetings.
  

• Organize airport transfers and coordinating the movement and itinerary of visiting CMA CGM staff from other agencies in liaison with the drivers.
  

• Keep updated records of office expenses and costs.
  

• Carry out any other responsibilities as assigned by the supervisor.
  

Skills and Qualification:

• Proven work experience as a Receptionist, Front Office Representative or similar role.
  

• A diploma or degree in any
  

• Proficiency in Microsoft Office Suite
  

• Hands-on experience with office equipment (e.g. shredders, photocopiers and printers)
  

• Professional attitude and appearance
  

• Solid written and verbal communication skills
  

• Ability to be resourceful and proactive when issues arise
  

• Excellent organizational skills
  

• Multitasking and time-management skills, with the ability to prioritize tasks.
  

• Customer service attitude