D
Assessment Manager
Job summary
Responsible for effective management and processing of all claims payable by the company under its contractual / policy obligations to its customers.
Experience Level:
Experience Length:
Job descriptions & requirements
Directline Assurance, a leading Kenyan Insurance company known for its innovative and affordable services and unmatched motor insurance services is looking for motivated and qualified professionals to fill the positions below:
Main Responsibilities
Main Responsibilities
- Approve valuation reports and ensure that all vehicles proposed for insurance are both roadworthy and insurable.
- Approve dispatch of correspondences and investigation & Assessment Instructions.
- Approve repair authority and own damage claims payments.
- Analyze and approve assessment and investigation reports.
- Analyze and Approve Third Party claims proposals on negotiations parameters.
- Approve invoices from external assessors, investigators and other service providers.
- Vet and recommend the approval of the panel of garages and salvage buyers.
- Be a member of the Salvage Tender Committee and ensure a speedy disposal of Salvages
- Provide monthly claim reports for internal and external use.
- Pursue recovery from third parties and/or third party insurers.
- Handle enquiries and approvals on payment of excess.
- Handle negotiations and customer complaints from the insured or intermediaries.
- Ensure proper update of the claim files both in the system and physical files.
- Detect and investigate fraudulent claims and collect proper evidence to effectively repudiate and/or defend such claims
- Maintain and update a pricing record of spare parts for effective analysis of Assessors reports
- Attend court for hearings as a witness in recovery proceedings.
- Effectively manage the Department's cash allocation/budget.
Qualifications
- Bachelor’s degree course in Mechanical Engineering or related degree course from a recognized institution.
- Diploma in Insurance (mandatory) for non-insurance degree holders
- Management training will be an added advantage.
Experience
- Five years progressive hands on working experience in motor insurance industry is compulsory, two of which must be at a supervisory/management position.
Technical/Functional
- Assessment and approving insured motor vehicles accident damage (own damage & Third Party Property Damage claims).
Knowledge
- Polished MS office skills
- Must be conversant with names of motor vehicle body parts and the rates for parts and labour.
- Possess strong interpersonal, communication and negotiation skills.
How to Apply
Individuals who meet the above requirements should send their applications to the email below stating their current and expected salary along with a detailed CV to reach us on or before 23th September 2015.
Please indicate the job being applied for in the subject heading of your email.
Only short listed candidates will be contacted.
Directline Assurance is an equal opportunity employer.
Directline Assurance is an equal opportunity employer.
We value the diversity of individuals, ideas, perspectives, insights and what they bring to the workplace.
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