Or your alerts
J

Banking System Operations Department. Digital Channels Support Manager at National Bank of Kenya

JobWebKenya

Driver & Transport Services

KES Confidential
1 week ago

Job Summary

 

Job Description/Requirements

Job Description

(adsbygoogle = window.adsbygoogle || []).push({});

National Bank is a major player in Kenya’s banking industry. It is one of the largest banks in the country giving financial services to all sectors of the economy. The bank will continue to cover the financial landscape and respond positively to the needs of its customers, shareholders and the economy besides offering traditional financial services and products.

Responsibilities

Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects. Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes. Work closely with IT Security to ensure that the Digital Channels money transfer services are well secured and in implementing SSL and other encryption certificates for ensuring robust and secure Digital Channels services Roll out of business solutions, ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes, and providing processes and training to the users. Recommend and implement upgrades or changes to the Digital Channels solutions for performance, security or business benefits User Support tasks – Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Develop subject matter expert knowledge of Mobile, digital Commerce and other payment banking technologies Continuously analyze user requirements to develop and provide solutions Enhance and develop new channels for delivering services to customers Maintain and manage up to date system configurations and user documentation, also develop Business Continuity plans for both mobile channel solutions Ensure compliance of SLAs with system vendors

Important Safety Tips

  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Lorem ipsum dolor (Location) Lorem ipsum KES Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum KES Confidential

Job Function : Lorem ipsum

1 year ago

Lorem ipsum dolor (Location) Lorem ipsum KES Confidential

Job Function : Lorem ipsum

1 year ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Report Job
Please fill out the form below and let us know more.
Share Job Via Sms

Preview CV