Business Analyst D365 Finance and Operations

ABOUT THE COMPANY

The SOS Children's Villages Kenya is a member of SOS - Kinderdorf International, the largest private welfare organization for children in the world. Over 500 000 children benefit from the various residential, educational and developmental programmes operating in 135 countries.

JOB SUMMARY

Requirements Undergraduate Degree in Business Informatics, Information System, Computer Science, Business Administration or Business Analyst certification  3-5 years’ experience in business analysis or IT service delivery, software training and key user management Essential: analytical skills and the ability to structure and explain technical content comprehensively, excellent communication skills, analytical and proactive mind-set, good knowledge of D365 ERP applications, good knowledge of Finance processes Desired: knowledge of ITIL, experience in SQL and data visualisation tools, Devops, advanced excel. Other competencies and soft skills: Essential: Openness to intercultural diversity, communication and stakeholder management, attention to detail, and critical thinking Desired: Process orientation, problem-solving, innovation mindset 

RESPONSIBILITIES

Conduct Requirement, Change and Test management according to ALM framework. Gather, analyze, and document business needs. Translate business needs into functional and technical specifications. Conduct stakeholder workshops. Collaborate with product owners, system analysts and developers/external consultants. Provide and ensure system Operation and support to D365 Finance and Operations users. Continuously improve and assure quality of D365 applications, implement modifications, additional configurations and modules. Ensure data quality, consistency and compliance with organizational standards. Provide expert knowledge to support Finance process design. Cooperate with stakeholders to understand finance business needs and provide tailored solutions Coordinate with technical teams to support integrations between D365 HR and other enterprise applications Ensure proper documentation of configurations, system changes and operational procedures Provide trainings and product documentation to D365 users Establish a keyuser network and ensure knowledge sharing Responsibilities to uphold safeguarding (standards) and promote a safe environment As someone working for or on behalf of SOS Children’s Villages, you are responsible for helping to create and maintain a safe and protective environment for staff, as well as for the children, young people, and adult programme participants supported and cared for by SOS Children’s Villages. You are expected to: Commit to the Code of Conduct and reflect on the safeguarding implications of your work on an ongoing basis. Actively participate in team discussions to identify risks and share and apply preventative and mitigation measures and strategies.  Integrate safeguarding principles into your daily decisions and tasks. Report any safeguarding concerns promptly and in line with procedures. Promote values-based culture, accountability and zero tolerance of harm. 

REQUIRED SKILLS

Business management, Business strategy, Market research, intelligence, Business intelligence

REQUIRED EDUCATION

Bachelor's degree