Department: Sales & Growth
Reports to: Business Development Manager / Head of Sales
Location: Nairobi
Employment Type: Full-time
KEY RESPONSIBILITIES
1. Lead Generation & Prospecting
• Identify potential clients
• Generate leads through cold calls, emails, social selling, and referrals
• Build and maintain a healthy sales pipeline
• Schedule product demos and meetings
2. Sales Support & Deal Closure
• Conduct initial product presentations and demos
• Assist in preparing proposals and quotations
• Support negotiations and deal closure under supervision
• Follow up on leads and dormant prospects
3. Client Engagement & Onboarding Support
• Maintain relationships with prospects during onboarding
• Work with onboarding and support teams to ensure smooth client setup
• Gather client feedback and relay it to the product team
4. Market Research & Reporting
• Track competitor activity, pricing, and product features
• Update CRM with lead and deal information
• Prepare weekly and monthly sales activity reports
5. Brand & Market Presence
• Represent the company at networking events, expos, and forums
• Support marketing campaigns and product launches
KEY PERFORMANCE INDICATORS (KPIs)
• Number of qualified leads generated
• Conversion rate from lead to customer
• Number of demos conducted
• Revenue contribution
• CRM accuracy and follow-up rates
QUALIFICATIONS & EXPERIENCE
• Diploma or Bachelor’s degree in Business, Marketing, HR, IT, or related field
• 1–3 years’ experience in sales, business development, or customer acquisition
• Experience in SaaS, HRMS, ERP, or payroll systems is an advantage
• Basic understanding of sales cycles and CRM tools
SKILLS & COMPETENCIES
• Excellent communication and persuasion skills
• Energetic, goal-driven, and resilient
• Ability to work in a startup environment
• Tech-savvy and eager to learn HR systems
• Strong follow-up and time management skills