BUSINESS DEVELOPMENT MANAGER – GROUP LIFE SALES

About Us

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.

We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.

Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.

CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.

About the Role

Reporting to the Head of Group Life Sales, the role will provide strategic leadership and drive profitable growth of the Group Life business through effective execution of the corporate sales strategy, acquisition and retention of key corporate accounts, development of strong intermediary and strategic partnerships, and expansion into new market segments. The role is accountable for delivering sales and revenue targets, growing market share, strengthening the business pipeline, and working closely with Underwriting and other key functions to ensure sustainable and profitable portfolio growth.

Key Responsibilities

Sales Strategy & Business Growth

• Develop and execute the Group Life corporate sales strategy in line with the Company’s overall business objectives.
• Deliver annual new business and profitability targets.

Corporate Client & Intermediary Management

• Develop and maintain strategic relationships with key corporate clients, brokers, agents and other distribution partners.
• Strengthen the Company’s market presence and positioning within the Group Life segment.

New Business Acquisition

• Lead prospecting and acquisition of profitable Group Life schemes.
• Coordinate preparation of competitive proposals, tenders and presentations for major prospects.

Renewal & Portfolio Retention

• Drive retention of profitable corporate accounts through proactive renewal management and client engagement.
• Work with Underwriting and other stakeholders to develop appropriate retention strategies for key schemes.

Commercial & Portfolio Management

• Monitor sales performance by product, intermediary, sector and distribution channel.
• Balance premium growth with portfolio quality and profitability.

Sales Leadership & Performance Management

• Lead, coach and develop the Corporate Sales team to deliver agreed business objectives.
• Build a high-performance, accountable and customer-focused sales culture.

Executive Reporting & Business Planning

• Develop sales forecasts and provide visibility of expected business performance.
• Present strategic recommendations to Management on growth opportunities, distribution strategy and market positioning.

Governance & Compliance

• Ensure all sales activities comply with applicable regulatory requirements, Company policies and approved underwriting guidelines.
• Promote ethical selling and appropriate customer outcomes.

Who We’re Looking For

Essential Knowledge/Skills and Experience Required:

• Bachelor’s Degree in Business, Marketing, Insurance, Actuarial Science, Finance, Economics or a related field.
• Progress towards a professional certification (AIIK/ACII/FLMI/CIM is desirable).
• Minimum of 7 years’ relevant experience in insurance sales, business development, corporate relationship management or employee benefits, with at least 3 years in a leadership/management role.
• Demonstrable track record in delivering corporate sales targets and driving sustainable business growth.
• Strong knowledge of Group Life insurance products, corporate insurance solutions and distribution channels.

About Us

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.

We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.

Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.

CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.

About the Role

Reporting to the Head of Group Life Sales, the role will provide strategic leadership and drive profitable growth of the Group Life business through effective execution of the corporate sales strategy, acquisition and retention of key corporate accounts, development of strong intermediary and strategic partnerships, and expansion into new market segments. The role is accountable for delivering sales and revenue targets, growing market share, strengthening the business pipeline, and working closely with Underwriting and other key functions to ensure sustainable and profitable portfolio growth.

Key Responsibilities

Sales Strategy & Business Growth

• Develop and execute the Group Life corporate sales strategy in line with the Company’s overall business objectives.
• Deliver annual new business and profitability targets.

Corporate Client & Intermediary Management

• Develop and maintain strategic relationships with key corporate clients, brokers, agents and other distribution partners.
• Strengthen the Company’s market presence and positioning within the Group Life segment.

New Business Acquisition

• Lead prospecting and acquisition of profitable Group Life schemes.
• Coordinate preparation of competitive proposals, tenders and presentations for major prospects.

Renewal & Portfolio Retention

• Drive retention of profitable corporate accounts through proactive renewal management and client engagement.
• Work with Underwriting and other stakeholders to develop appropriate retention strategies for key schemes.

Commercial & Portfolio Management

• Monitor sales performance by product, intermediary, sector and distribution channel.
• Balance premium growth with portfolio quality and profitability.

Sales Leadership & Performance Management

• Lead, coach and develop the Corporate Sales team to deliver agreed business objectives.
• Build a high-performance, accountable and customer-focused sales culture.

Executive Reporting & Business Planning

• Develop sales forecasts and provide visibility of expected business performance.
• Present strategic recommendations to Management on growth opportunities, distribution strategy and market positioning.

Governance & Compliance

• Ensure all sales activities comply with applicable regulatory requirements, Company policies and approved underwriting guidelines.
• Promote ethical selling and appropriate customer outcomes.

Who We’re Looking For

Essential Knowledge/Skills and Experience Required:

• Bachelor’s Degree in Business, Marketing, Insurance, Actuarial Science, Finance, Economics or a related field.
• Progress towards a professional certification (AIIK/ACII/FLMI/CIM is desirable).
• Minimum of 7 years’ relevant experience in insurance sales, business development, corporate relationship management or employee benefits, with at least 3 years in a leadership/management role.
• Demonstrable track record in delivering corporate sales targets and driving sustainable business growth.
• Strong knowledge of Group Life insurance products, corporate insurance solutions and distribution channels.