Cashier - Pharmacy

Job Title: Cashier

Location: Westlands

Reporting to: Pharmacy Manager

Key Responsibilities:

• Process customer purchases accurately using the pharmacy’s point-of-sale (POS) system, including cash, credit/debit cards, and mobile money transactions.
• Issue receipts, refunds, change, or credit slips as required, following company policies.
• Verify the prices of pharmaceutical and retail products, including over-the-counter (OTC) medicines, personal care items, and other pharmacy goods.
• Maintain a balanced cash drawer at the start and end of each shift, reporting any discrepancies to management immediately.
• Assist customers with general inquiries about store layout, product locations, and basic pharmacy services (without offering medical advice).
• Collaborate with pharmacy staff to ensure smooth customer flow, especially during busy hours or prescription pickups.
• Follow strict confidentiality and data protection guidelines regarding patient and customer information.
• Keep the checkout area clean, stocked with bags, receipt paper, and other necessary supplies.
• Comply with all health, safety, and hygiene regulations relevant to a pharmacy environment.

Qualifications & Skills:

• Minimum of 1 year of cashier or customer service experience, preferably in a retail or healthcare setting.
• Basic math skills and familiarity with POS systems and electronic payment methods.
• Strong attention to detail and accuracy in handling cash.
• Excellent communication and interpersonal skills.
• Ability to remain calm and efficient during peak hours.
• Trustworthy, with a high level of integrity and honesty.
• Fluency in English and Kiswahili; additional languages are a plus.

Working Conditions:

• Full-time position, including weekday, weekend, and public holiday shifts as per roster.
• Standing for extended periods and occasional lifting of up to 5–10 kg.