Category Business Analytics Officer
Job summary
The Category Business Analytics Officer will support commercial and supply chain decision-making through data-driven insights. The role focuses on enhancing supplier confidence, improving supply visibility, supporting sales performance, and addressing customer feedback through structured analytics and stakeholder collaboration.
Job descriptions & requirements
Industry: Pharmaceutical
Job Type: Full-Time
Key Duties & Responsibilities
1. Supplier Engagement
• Conduct weekly, monthly, and quarterly supplier engagements to strengthen supplier confidence and supply reliability.
• Analyze supplier performance data to improve supply visibility, forecasting, and continuity.
• Support initiatives aimed at optimizing supplier relationships using analytical insights.
2. Customer Engagement
• Track, analyze, and act on customer complaints and service issues, identifying trends and root causes.
• Work with internal teams to recommend corrective actions and service improvements.
3. Stakeholder Engagement
• Collaborate closely with suppliers, sales teams, and internal stakeholders to align commercial and supply objectives.
• Provide analytical support to the sales team to enhance planning and performance monitoring.
4. Data Analytics & Reporting
• Analyze sales data, market share, and market trends within the pharmaceutical sector.
• Prepare periodic management reports and dashboards to support strategic decision-making.
• Translate complex data into clear, actionable business insights.
Qualifications & Experience
• Bachelor’s degree in Mathematics, Actuarial Science, Statistics, Business Analytics, or a related field.
• 5 - 7 years’ experience in the pharmaceutical industry, preferably in analytics or commercial analysis.
• Strong experience in data analytics, sales analysis, and market performance tracking.
Key Skills & Competencies
• Strong analytical and numerical skills.
• Commercial mindset with the ability to link data to business outcomes.
• Excellent stakeholder engagement and communication skills.
• Strong problem-solving and customer-focused approach.
• Proficiency in Excel, ERP systems, and data analysis/reporting tools.
• Ability to work in a fast-paced pharmaceutical environment.
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