CCTV Technician/Operator, Safety & Security Administration Office

JOB SUMMARY

Qualifications and Skills required.Certificate in CCTV Operation from a reputable institution Diploma in a Safety and Security related field is an added advantage.KSCE minimum grade of D+ / O level certificateMinimum of 3 years working experience in a similar roleKnowledgeable of the overall operation of the CCTV system.To have a full understanding of the legal and human rights legislations regulating the use of CCTV and its impact in security operations.Ability to write good CCTV analysis reports and to give CCTV evidence in a legal forum.Experience in the use of computer-based technology to provide reports.Ability to use and communicate with the VHF radio system.Proven ability to deal tactfully and effectively with people at all levels within the organization, external agencies, contractors, and members of the public.Must have a valid certificate of good conduct.Human Safety First and Good Security Habits.Leadership & team building skills as well as good organizational skills.Excellent communication and customer service skillsDisciplined, honest, hardworking and devoted to work.The ability to keep composure when dealing with unruly/uncooperative personnel.

RESPONSIBILITIES

Ensure smooth/ uninterrupted operations of CCTV and other electronic surveillance/alarm systems in the institution.Operate and monitor CCTV System and allied surveillance alarm devices installed.Train new staff on the operation and manning of Electronic Surveillance/Alarm EquipmentEnsure safe custody and serviceability of the CCTV and allied electronic equipment.Operate the Radio Communication Base Station, attend to telephone calls.Maintain network video recordings of the monitoring station.Prepare and subsequently monitor the electronic security sections duty roster.Work in coordination with other CCTV Operators in the department.Supplementing supervision of guards via the CCTV Surveillance system.Appropriate activations and calling-off of emergencies.Dispatch and monitoring of E.R.T responses to emergencies.Public Address System announcements.Perform any other task assigned by Team Leader, Safety& Security.

REQUIRED SKILLS

Security system installation and maintenance, IT support, Security systems monitoring, Answering telephones and call management

REQUIRED EDUCATION

Diploma, Associate's degree