Client Service Officer – CICAM at CIC Insurance

Job Description

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

Purpose

The role is accountable for the day to day creation of new member accounts and supporting sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client creation is prompt for excellent client experience at first touch point.

PRIMARY RESPONSIBILITIES:

Conduct market research for CICAM looking at global, country, macro, industry and micro- economic trends Develop financial models, conduct independent business valuations and maintain and update the company’s research library; Attend investor analyst briefings, company, client visit and aid in compiling reports; Participate in presentations and discussions in the investment committee Provide updates on financial market activities in order to right position the company in the local and global market Liaising with stock market traders, stockbrokers and regulators to keep abrest with industry trends, market intelligence and compliance Any other duties as may be assigned by the Supervisor

PERSON SPECIFICATIONS

Academic Qualifications :  Bachelor’s degree in a related field.

Professional Qualifications 

Added advantage: Progress in CFA qualification Added advantage: Associate Membership of ICIFA or CISI progress qualification

Experience :  Minimum of two years’ relevant experience

Technical Competencies

Analytical skills Attention to detail Comfortable with spreadsheets applications, MS Office, MS Word & MS Power point

Behavioural Competencies

Communication and presentation skills Interpersonal and team work skills Time management