COUNTER SALES OFFICER – RECEIVING & INVENTORY

KEY RESPONSIBILITIES

• Attend to customers and process counter sales professionally.
• Prepare quotations, sales orders, invoices and receipts.
• Receive incoming construction materials and verify quantities against delivery documentation.
• Capture all received stock accurately into the inventory system.
• Process sales and ensure all stock issued is properly deducted from the system.
• Maintain accurate records of stock movements, returns and adjustments.
• Conduct regular physical stock counts and reconcile them against system balances.
• Investigate and report stock variances, shortages or excesses.
• Coordinate with the stores, sales, procurement and finance teams.
• Monitor stock levels and report low-stock or unusual stock movements.
• Ensure proper filing of invoices, delivery notes and other stock documentation.
• Maintain high standards of customer service and transaction accuracy.

QUALIFICATIONS & EXPERIENCE

• Diploma/Certificate in Business Administration, Sales & Marketing, Supply Chain, Inventory Management, Accounting or a related field.
• Previous experience in counter sales, receiving, stores or inventory management.
• Experience in the construction/building materials industry will be an added advantage.
• Proficiency in computerised inventory/POS/ERP systems.
• Good knowledge of stock reconciliation and invoicing.
• Competent in MS Excel and general computer applications.