Job descriptions & requirements
South B Hospital Ltd is seeking a results-oriented and experienced Credit Controller to join our Finance team. The successful candidate will be responsible for effective credit management, timely collections, accurate account reconciliation, and proactive follow-up of outstanding receivables.
Key Responsibilities
- Monitor and manage the hospital’s accounts receivable portfolio and ensure timely collection of outstanding balances.
- Follow up on overdue accounts with patients, corporate clients, insurance companies, and other debtors.
- Prepare and provide regular accounts receivable aging and collection status reports.
- Reconcile customer accounts and resolve billing and payment discrepancies promptly.
- Maintain accurate and up-to-date records of all collections, outstanding balances, and follow-up activities.
- Liaise with the Billing, Claims, Finance, and other relevant departments to resolve account and collection issues.
- Develop and maintain effective collection strategies to minimize outstanding debts and improve cash flow.
- Monitor credit limits and payment terms and escalate high-risk or significantly overdue accounts.
- Support the preparation of debt recovery reports and provide recommendations on challenging accounts.
- Ensure compliance with hospital financial policies, procedures, and applicable regulations.
Key Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- At least 3 years’ relevant experience in credit control, debt collection, accounts receivable, preferably within a hospital, healthcare.
- Strong understanding of accounts receivable management, reconciliations, aging analysis, and collections.
- Proven ability to meet collection targets and effectively manage a high-volume receivables portfolio.
- Excellent communication, negotiation, analytical, and problem-solving skills.
- High level of integrity, attention to detail, and ability to work independently and under pressure.
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