CREDIT CONTROLLER AND DEBT COLLECTOR

JOB BRIEF: The incumbent will be responsible for managing the debts of our businesses by overseeing all debts owed to the Company from existing debtors. The objective of this role is to manage the credit control section, with a strong bias toward debt collection activities and negotiation of repayment plans with clients in line with the credit control and debt collection policy and the Company's objectives.

Department: Finance

Report To: Finance Manager

RESPONSIBILITIES

• Conduct negotiation on repayment plans with debtors, ensure debtors' account management, and monitor repayment patterns to implement remedial actions to ensure optimal debt settlement.
• Review and continuously update credit control policies and procedures in line with best practices and industry trends while collaborating with business lines and subsidiaries.
• Contact debtors through calls, emails, or letters to notify them of outstanding debts.
• Handling the disputed payments with the clients and negotiating the repayments for the disputed bills for optimal debt settlement.
• Run monthly reports with the Finance team to reconcile received payments and evaluate his/her performance.
• Research and implement effective collection techniques.
• Ensure periodic debtors reconciliation and timely dispatch of debtors' statements in line with established guidelines.
• Attend to internal and external credit control correspondences and queries promptly.
• Prepare and review weekly, monthly, and yearly debt reports, including ad-hoc reports in line with requirements.
• Participate in the development and review of service-level agreements, settlement agreements, and repayment agreements.
• Prepare and monitor the implementation of the departmental budget to ensure proper utilization.
• In liaison with the line manager, institute legal action against debtors in breach of payment agreements and/or nonresponsive debtors and represent the Company in lawsuits.
• Employ strategies to recover receivables in cases of debtor bankruptcy.

Knowledge & Experience Required

• Bachelor's degree in business administration, Economics, Finance, Law, or other business-related fields from a recognized institution.
• A qualified professional qualification such as a Certified Public Accountant (CPA-K) or ACCA.
• Minimum of Three (3) years in credit management/credit control and debt collection and at least two years in supervisory level.
• Excellent verbal and written skills with a solid ability to handle potential tense interactions with clients whilst displaying a friendly and confident manner.
• Understanding/working knowledge of a collections system is advantageous.
• Demonstrate high integrity and ethical practice.

How to Apply

Interested candidates are requested to email their application letter and a detailed curriculum vitae with the position title (Credit Controller and Debt Collector) in the subject line by Friday, 15th March 2024 at 5:00 pm.

Canvassing of any nature will lead to automatic disqualification. Only shortlisted candidates will be contacted. Applications are considered on a rolling basis.

Please note that NW Realite Ltd does not charge any fee at any stage of the recruitment process.

"NW REALITE LTD IS AN EQUAL OPPORTUNITY EMPLOYER"