Debt Collector
Beyond opinion business solutions LTD
Accounting, Auditing & Finance
Job Summary
Will be responsible for contacting debtors and negotiating payments
- Minimum Qualification: Diploma
- Experience Level: Mid level
- Experience Length: 1 year
Job Description/Requirements
Responsibilities
•  Keep track of assigned accounts
•  Plan a course of action to recover owed money
•  Locate and contact debtors to inquire about their outstanding payments
•  Negotiate payoff deadlines and payment plans
•  Handle customers’ questions or complaints
•  Identify gaps in the system and recommend solutions
•  Build trust with debtors when possible to avoid future issues
•  Update account status and database regularly
•  Comply with requirements when legal action is unavoidable
Qualifications
•  A good level of general education- Diploma or degree.
•  Basic Computer Knowledge
•  Ability to work with targets and tight deadlines
•  Excellent communication and people skill
•  Good negotiation and persuasion skills
•  Good knowledge of MS Office and databases
•  Ability to be polite and compassionate without lacking confidence.
•   Experience in debt collection will be an added advantage.
•  Experience in sales and marketing will also be an added advantage.
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