Departmental Administrator

ABOUT THE COMPANY

Zetech University, is a private university located in Nairobi, Kenya. Zetech was founded by engineer Ken Mbiuki in 1999 and is registered by the Ministry of Higher Education Science and Technology

JOB SUMMARY

Qualification and experienceA minimum of a bachelor's degree in Business Management, Education, IT or a related field from an accredited University.At least two (2) years of experience in the administration of academic/student customer service.Proficient in relevant computer applicationsCapable of working independently and committed to collaborating with colleagues across the university.Flexible, adapting the support they offer to the needs of the students in this evolving role

RESPONSIBILITIES

Assist students in unit registration, examination registration, and exemption applications. Monitor and maintain teaching staff attendance records, ensuring prompt follow-up on missed or late classes with lecturers and HoDs. Collect and analyse student attendance data and prepare reports. Act as the primary point of contact for student inquiries and resolve issues efficiently, escalating only when necessary. Collect and coordinate student feedback, complaints, and departmental activity registrations.Consolidate student marks and academic records for HoDs and lecturers.Ensure adherence to class timetables and update schedules when needed. Support the implementation of training policies for both students and staff. Coordinate with the examinations office to facilitate smooth exam administration.Any other duty as may be assigned by the supervisor or as indicated in the detailed job description.

REQUIRED SKILLS

Team leadership, Data analysis, Document and archive management, Office administration, management

REQUIRED EDUCATION

Bachelor's degree