E-COMMERCE OFFICER
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Job summary
The E-Commerce Officer is responsible for managing the company's online sales channels, ensuring products are accurately listed, processing online orders, coordinating deliveries, monitoring online customer inquiries, and driving growth through digital commerce platforms.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
- Manage company accounts on platforms such as:
- Jumia
- Kilimall
- Social commerce platforms such as Facebook, Instagram, and TikTok Shop.
- Ensure compliance with platform policies and requirements.
- Track daily, weekly, and monthly online sales performance.
Qualifications
✔ Diploma or Degree in Marketing, Business, E-Commerce, IT, or related field
✔ 1–2 years experience in e-commerce or online sales
✔ Experience with online marketplaces and social media commerce
✔ Excellent communication and customer service skills
✔ Strong computer and Excel skills
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