Ecommerce Marketplace Executive

Employer: Optimise Outsourcing Ltd

Work Location: Nairobi (Office-based)

Working Hours: Monday–Friday

Type: Full-Time

1. Introduction to the Role

Optimise Outsourcing is growing its European marketplace presence and looking for a detail- driven Marketplace Executive to join the team. You'll create and optimise product listings, track performance KPIs, and support our Marketplace Manager in scaling our accounts across Amazon, eBay, and other key European platforms.

2. About the Client

Our client is a nationally recognised, design-led UK nursery brand with strong distribution across major retail partners and a growing direct-to-consumer ecommerce presence.

They operate in a commercially demanding, margin-sensitive category where:

•  Trade investment is significant
•  Retailer funding structures are commercially complex
•  Promotional discipline is essential
•  Seasonal trading materially impacts profitability
•  Portfolio performance must be actively optimised

They value trust and transparency and work closely with offshore support teams to deliver timely, well-coordinated services.

For GDPR and confidentiality reasons, the client’s identity will be disclosed at the interview stage.

3. About Optimise Outsourcing

Optimise Outsourcing is a UK-registered Employer of Record (EOR) and recruitment partner with a strong operational base in Nairobi. We connect high-performing Kenyan professionals with established international businesses and provide:

•  Full HR and operational support
•  Structured onboarding and training
•  Performance coaching and development
•  A professional, office-based working environment

Joining Optimise means joining a company committed to long-term career growth and operational excellence.

4. Key Responsibilities

•  Product Listings: Create and maintain product listings across Amazon and additional EU marketplaces, ensuring accuracy and consistency.
•  Optimisation: Enhance listings through improved imagery, keywords, conversing with AI, and applying A+ content to drive visibility, ranking and conversion.
•  Performance Marketing: Track reviews, ranking and conversion data, flagging insights and action points.
•  Data-Driven Insight: Run and analyse reports on KPI's and forecasts, identifying new opportunities for growth.
•  Regulatory Compliance: Collaborate with internal departments to ensure product information meets all relevant safety and compliance requirements.
•  Problem Solving: Troubleshoot technical or listing errors, open and manage support cases where required.

5. Essentials

•  Attention to detail (Essential)
•  Ability to solve complex problems
•  Commercial awareness
•  Data driven
• Experience in online marketplaces, Amazon (Essential) additional marketplaces

(Desirable)

•  Helium10 / Jungle scout experience (Desirable)
•  Multi-lingual, fluent in English (Essential) with German as a secondary language 

(Desirable)

6. Working Environment & Equipment

 Office-based role in Nairobi.

 All equipment provided, including:

o Computer and monitors

o Headset and telephony systems

o Secure access to required systems

Candidates are not required to provide their own equipment.

Remuneration is aligned with experience and current market standards.

7. Application Process (Please Read Carefully)

To be considered for this role, applicants must complete ALL the following:

Step 1 — Complete the mandatory assessment

Step 2 — Upload your CV and cover letter via the assessment portal

Step 3 — Submit your application for review

Application & Assessment Link:

https://app.testgorilla.com/s/8sogyxwz

Applications without completed assessments will not be reviewed.