Customer Service & Support Jobs in Kenya

We are looking for a customer-focused and detail-oriented Customer Service. Representative to handle client inquiries, manage account-related concerns, and ensure a high level of customer satisfaction. The ideal candidate will be proactive, professional, and capable of handling billing and payment-related queries efficiently.

The Operation Customer Expert is responsible for providing professional and quality customer service both internally and externally.

We have a dedicated and hardworking team that works around the clock to ensure that everything runs smoothly in addition to a serene and secure working environment. We are a working family, bound by the love of what we do and none is superior.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

This role covers individual learners. It blends customer experience, sales support, coordination, and relationship management to deliver Centonomy’s promise of transforming how people think, earn, and invest money.

The Project Manager will be responsible for planning, executing, and overseeing projects to ensure they are delivered on time, within budget, and to the required quality standards. They will act as the central point of coordination, managing resources, stakeholders, and risks throughout the project lifecycle.

We are seeking 2 Phone Customer Service Representative To handle customer communication via phone, provide accurate information on cosmetic products, process orders, and ensure a high level of customer satisfaction while supporting sales operations.

CHINESE TRANSLATOR AT AN EPZ SETUP IN RUIRU

Respond promptly to incoming calls and customer inquiries

We are hiring a results-driven Digital Customer Experience Officer to manage tenant relations, collections, and service coordination for residential properties. The role requires strong follow-through, professionalism, and the ability to enforce systems while maintaining excellent customer experience

Zenwheels Ltd is seeking a motivated and people-oriented Collection Officer to join our growing team in Mombasa. You will serve as the primary point of contact for customers on their motor vehicle financing repayments — guiding them through their obligations, working through challenges constructively, and ensuring accounts are resolved in a timely

Our client, a fast-growing beauty brand focused on helping clients feel confident, stylish, and effortlessly put together is seeking to recruit a motivated, organized, and detail-oriented Operations & Customer Experience Assistant.

We are recruiting on behalf of our client in the Betting & Casino industry for a dynamic and results-driven Customer Care Manager who will lead and develop a high-performing customer service team while driving customer engagement, retention, and revenue growth.

Our Client Located in Mombasa - Nyali, is Urgently lookig to fill in the position below; Mixologist/Bartender: Requirements *Relevant Certificate/Diploma in Food Production/ Service *At least 1 year experience making cocktails and able to create new signature Cocktails *Good communication skills and able to deliver excellent custo ...