Customer Service & Support Jobs in Kenya

The Head of Call Center will oversee and manage the call center operations within the company.

Responsible for acting as a liaison between members and the Society.

We have a dedicated and hardworking team that works around the clock to ensure that everything runs smoothly in addition to a serene and secure working environment. We are a working family, bound by the love of what we do and none is superior.

The Operations Manager manages and leads the day-to-day operations and ensures that Service Level Agreement “SLA”, among other program deliverables and operational goals, are met.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to inquire about their employment status.

Zevra Gray Limited is seeking a proactive, customer-focused Customer Service Agent to support users of our digital lending platform. The successful candidate will be responsible for assisting customers throughout their lending journey, resolving inquiries, handling complaints, providing product information, and ensuring an excellent customer exp

We are seeking a detail-oriented and customer focused sales cashier to join our team. The ideal candidate will combine prior sales experience with a relevant degree to bring analytical and relationship building skills to the retail floor. In this role you will be the final point of contact for our customers.

We are looking for a creative and technically proficient Photographer to join our creative team. In this role, you will be responsible for producing high-quality visual content that brings our clients' brands to life.

The Supermarket Worker supports the daily operations of the supermarket by assisting customers, stocking shelves, organizing products, maintaining cleanliness, and ensuring excellent customer service.

Our client, an online and offline betting company is looking for Customer Service/Telesales personnel, who will be responsible for client relationships, as well as tele calling new and prospective clients.

As an Outbound Sales Representative, you will drive customer acquisition through a combination of voice calls and digital channels (WhatsApp & SMS). Your primary objective is to guide potential customers to download our official app and complete the registration process. The core KPI for this role is "Valid App Registrations." You must strictly adh

The role of telephone-based debt collection offers significant growth potential; it effectively hones communication, negotiation, and persuasion skills, enabling job seekers to rapidly master efficient communication techniques and enhance their overall capabilities in conflict resolution and client interaction.

Own the customer experience at Stockflow - guide every shop owner from sign-up to success, drive activation, and turn free trials into loyal subscribers. Grow into a customer success leader as we scale.

We are seeking a dedicated, responsible, and highly organized Motorcycle Driver & Document Handler to join our team. The successful candidate will be responsible for the timely delivery and collection of documents, supporting office administrative functions, assisting with stock and goods verification, and ensuring efficient communication .

This isn't a make-coffee-and-sit-in-meetings internship. You'll do real work from day one: supporting onboarding, handling queries, and keeping our community running under the guidance of our Customer Care Rep. It's good if you're early in your career, digitally switched on, and want to understand how a digital startup actually operates from inside