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1 month ago

Job Summary

Reporting to the Operations Manager, the successful candidate will be responsible for coordinating and supervising the housekeeping department in the hospital to ensure a clean, safe, and comfortable environment.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

1. Develop and translate Housekeeping Policies and Procedures into daily operations.

2. Align departmental objectives to the Hospital Strategic Plan and engage staff towards achieving the objectives.

3. Develop the department’s budget in liaison with the Operations Manager for approval by management and ensure the department operates within budget

4. Initiate procurement of housekeeping equipment and supplies, develop, monitor, and maintain an inventory of the same.

5. Ensure operations conform to Quality Management requirements and engage activities for continuous quality improvement.

6. Responsible for the department’s financial data and statistics and monitoring of unit expenditures

7. Develops work plans and standard operating procedures to ensure a smooth flow of work processes.

8. Actively communicates with administration and other hospital departments to ensure service standards are met

9. Inspects the facility periodically to determine problems and necessary maintenance measures

10. Ensures housekeeping induction is done to all Inpatient clients

11. Carries out daily ward rounds to ensure comfort of all the patients

12. Gathers In–patient client feedback and recommends corrective measures.

13. Plans, organizes, directs, coordinates, and supervises functions and activities of the department

14. Establishes work standards and workflow compliance to Infection Control Procedures

15. Develops and maintains job descriptions for department staff

16. Encourages and mentors staff creativity and innovation

17. Ensures compliance with all regulatory agencies


  • Diploma in Housekeeping, Hospitality Management or its equivalent.
  • Bachelors degree will be an added advantage
  • 3 years of progressive housekeeping management experience 2 years of which must have been in a Hospital Set Up
  • A minimum of 1 year in Supervisory position
  • Training in Infection Control
  • Must be self-motivated, energetic, able to solve problems and work in a diverse environment.
  • Demonstrated leadership and a history of excellent attendance with the ability to work independently.
  • Superior Interpersonal and organizational skills
  • High degree of professionalism and ethics
  • Good communication skills and the ability to communicate with a diverse range of people
  • Attention to detail

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