PLAN MANPOWER LIMITED

F&B Attendant

PLAN MANPOWER LIMITED

Customer Service & Support

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Job summary

The F&B Attendant plays a vital role in supporting the daily operations of dining facilities.

Min Qualification: Highschool Experience Level: Entry level Experience Length: 1 year

Job descriptions & requirements

Job Title: F&B Attendant
Location: UAE
Department: Staff Accommodation Dining
Reports To: Supervisor (Staff Accommodation)  
 
General Purpose:
The F&B Attendant plays a vital role in supporting the daily operations of dining facilities. This position ensures that dining areas are consistently clean, organized, and ready for service, contributing to a welcoming and efficient environment for staff members. Working closely with waiters, supervisors, and
kitchen teams, the F&B Attendant helps maintain service flow, supports food delivery, and upholds Hotel’s standards of hospitality and hygiene.

Essential Duties and Tasks:  
Daily Operations
·   Assist the Server to deliver trays and dishes.
·   Clear and reset tables.
·   Clean and tidy the dining equipment.
·   Replenish supplies such as cutlery, napkins, and condiments.
·   Maintain inventory levels and collect stock when required.
·   Store food, beverages and equipment carefully.
·   Assist in setting up buffet lines, beverage stations, and casual dining outlets.
·   Maintain cleanliness of dining areas, service stations, and floors throughout shifts.
·   Assist and perform duties assigned by the Supervisor.
·   Report any safety hazards or maintenance issues promptly.

Guest Services
·   Deliver high quality products and services to every team members.
·   Greet team members in a warm, welcoming and courteous manner.
·   Respond courteously to employee requests and assist in resolving minor concerns.
·   Establish a rapport with team members and build good relationships.
·   Inform management about team members’ comments.
 
Company and Department Responsibilities
·   Interact with Department and Company employees, management, and contractors professionally and positively.
·   Adhere to the Company policies and procedures and comply with the Code of Conduct.   
·   Remain well-mannered and well-groomed as per Department and Company standards at all times.
·   Follow health and safety standards and strive for constant improvement to avoid health and injury hazards.
·   Participate in the Company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible

Qualifications / Experience:
·   Minimum of 1 year customer service experience in a high volume, 5 star hotel or restaurant an advantage
·   Secondary school or above
·   Fluent in English
·   Customer service orientated and good communication and interpersonal skills
·   Physically fit, well-groomed, excellent hygiene, confident, friendly and polite
·   Team player who responds quickly to demands and thrives in a high pressure work environment
·   Able to work on shifts and be flexible regarding work schedules according to business demand

Benefits:
·   Provided (Shared Room - 2 People)
·   Salary AED 1,700 (Estimated USD 463)

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